• Hi,
    I installed the theme, and I could change the home images, but when I try to create new pages, it does not let me publish them, and it does not open the elementor to edit. It stayed for a while loading, and in the end, it said that the .htaccess file was missing. I added it, but it still does not load elementor, and, additionally, when I try to create a new page, I get a JSON: Updating failed error. The response is not a valid JSON response.
    Can you help me, please? I don’t want to change the theme because I like it a lot or if I have to switch to the pro version, please tell me.

    Greetings and thanks. I hope you can help me.`

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author apollo13themes

    (@apollo13themes)

    Hello ??

    I don’t know if this issue is theme connected at all.

    Try switching to the default WordPress theme, and check if you will face the same issues.

    Let me know how it went.

    With kind regards.
    Air.

    sveberes

    (@sveberes)

    I’m having the same problem. I tried the suggestion above still am unable to add new page without error. I’m using Safari so I get a protocol error.
    Safari can’t open the page The error is: “The operation couldn’t be completed. Protocol error” (NSPOSIXErrorDomain:100)

    Theme Author apollo13themes

    (@apollo13themes)

    Hello ??

    If the issue occurs with the default theme, then you have to contact the Elemnentor team and ask if they have any clues about this issue.

    With kind regards.
    Air.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Problems creating new pages’ is closed to new replies.