Problems after latest update!

Hello @immyali

Thank you for reaching out. I’ve reviewed the issue you reported regarding the mini cart and discount visibility. We were able to replicate the discount visibility issue in the mini cart on mobile view. However, the discount appears correctly on the cart and checkout pages.

To further investigate, could you please share details about the theme installed on your site? This will help us identify the root cause.

Looking forward to your response.

Hi I am using the woostify theme. I have only noticed this issue recently everything was working fine previously.

Hello?@immyali

Thanks for your response and sharing the theme information. 

We have managed to reproduce the same scenario on our end and this has been forwarded to the concerned team. We will get back to you with an update soon.

Thank you.

I am facing almost the same issue except the discounts are not being calculated properly. How ever once at the shopping cart page the discounts end up being calculated properly but not in the shop on line page.

• This reply was modified 1 week, 2 days ago by tarektabbarah. Reason: Being more thorough

Hello?@tarektabbarah

Good Day! 

We have tested the discount rules on our end, and our plugin is correctly applying the discount on both the product and shop pages. To analyze the exact concern further, we recommend reaching out to us through commercial plugin support, as additional details will be required for investigation.

https://prnt.sc/EdSy_qY_7QBe

https://prnt.sc/7OPeJgw_VnQN

https://prnt.sc/9PVpw5XocVYL

Looking forward to hearing from you.

Please visit this link

https://friendlycuts.com/product-category/moroccanoil/

This category is supposed to be discounted at 40%, you will see that some products calculations were done right and others were done wrong. Put the wrong calculated products in the shopping cat then go to the shopping cart you will see that they were calculated right.

Hello @tarektabbarah

Thanks for further explaining the issue. We tested our plugin with the latest released version and found that the 40% category discount is applied correctly on our end.

https://prnt.sc/uYfnsm1SCrZ5

https://prnt.sc/v02vbSMrYOyI
To investigate this further, we recommend reaching out to us through commercial plugin support, as additional details will be required for analysis.

Looking forward to your response.

Hi, with the latest update that was done today the calculations are corrected thank you for your help

Hello @tarektabbarah

I glad to hear that our latest release version has resolved the above-reported issue on your website. Please consider sharing a review if you are happy with the product and support.

Please don’t hesitate to reach out to us if the issue persists.

Hi

The issue i mentioned at the beginning of this forum has still not been rectified with the update? @akashelex

Hello?@immyali

Hope you’re doing well.

We tested the latest version of our plugin with the Woostify theme and didn’t find any issues with discount calculations in the mini cart on mobile view. The prices remain consistent across the product page, cart, and mini cart, as shown in the screenshots below.

https://prnt.sc/0GLcARa2xBJF

https://prnt.sc/1khx5xE5kJkK

https://prnt.sc/Fjfv84tMfFKu

Hope you have updated the plugin to the latest version. Please clear the cache and try again. If the issue continues, please feel free to let me know.