problems activating the plugin

Hello karpin,

Thanks for contacting us.

Can you please go to the checkout page and fill all the billing info and check it with shipping and fees are displaying or not?

It might be possible that shipping and fee only displays once fill out all the required fields.

Or you can share the rules which are configured in our plugin, so we can review on your site.

Thanks,
Hitendra & Dotstore Team

Hello, yes last rates and shipping are configured to be displayed when these data are entered, but the problem is that they are still not displayed. If you want I can give you access to the web without problem. Thanks

Hello Karpin,

Thanks for your reply.

Can you please share the screenshot or small video then we can check the settings and get back to you if you have missed out any settings.

Thanks,
Hitendra & Dotstore Team

here a video
https://recordit.co/WhaeeH909h

Hello Karpin,

Thanks for providing the video.

In the video, I can see that there are two users who only can see that extra fee.

So, you can test it by login any one of those users, and then it will display the extra percentage fee.

Or you can share the video with the full process by login with the test and check it.

Thanks,
Hitendra & Dotstore Team