Problemi con versione 2.5.3
-
Buongiorno,
anche con la versione 2.5.3 continuo ad avere problemi nella creazione delle fatture elettroniche, in particolare mi compare sempre lo stesso errore: “Creazione Documento non Riuscita: Il totale dei pagamenti non corrisponde al totale da pagare.”L’errore è apparso stamattina con un ordine cliente ricevuto oggi.
Sotto la voce impostazioni del plugin , entrambe le voci relative alla connessione con fatturincloud hanno la spunta verde.
? I Conti di saldo di WooCommerce sono presenti su fattureincloud.it
? I Metodi di Pagamento di WooCommerce sono presenti su fattureincloud.itQui di seguito le informazioni prese da Strumenti – Salute del Sito:
### wp-core ### version: 6.0.2 site_language: en_US user_language: en_US timezone: +00:00 permalink: /%year%/%monthnum%/%day%/%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: undefined environment_type: production user_count: 3 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home3/ualityme/public_html wordpress_size: 300.28 MB (314871349 bytes) uploads_path: /home3/ualityme/public_html/wp-content/uploads uploads_size: 528.81 MB (554495526 bytes) themes_path: /home3/ualityme/public_html/wp-content/themes themes_size: 85.46 MB (89615908 bytes) plugins_path: /home3/ualityme/public_html/wp-content/plugins plugins_size: 133.51 MB (139993944 bytes) database_size: 52.00 MB (54525952 bytes) total_size: 1.07 GB (1153502679 bytes) ### wp-dropins (2) ### db-error.php: true maintenance.php: true ### wp-active-theme ### name: Newsup Pro (newsup-pro) version: 3.4 author: Themeansar author_website: https://themeansar.com parent_theme: none theme_features: core-block-patterns, editor-style, widgets-block-editor, post-thumbnails, automatic-feed-links, title-tag, menus, html5, custom-background, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, align-wide, custom-logo, custom-header, post-formats, widgets theme_path: /home3/ualityme/public_html/wp-content/themes/newsup-pro ### wp-themes-inactive (1) ### Twenty Twenty-Two: version: 1.1, author: the WordPress team (latest version: 1.2) ### wp-mu-plugins (4) ### Aruba WordPress checker: version: 14, author: https://www.aruba.it Endurance Page Cache: version: 2.2, author: Mike Hansen LearnDash LMS Multisite: version: 1.0.0, author: LearnDash SSO: version: 0.4, author: Garth Mortensen, Mike Hansen ### wp-plugins-active (10) ### Classic Widgets: version: 0.3, author: WordPress Contributors Mailchimp for WooCommerce: version: 2.7.5, author: Mailchimp Popup Builder: version: 4.1.13, author: Sygnoos Site Kit by Google: version: 1.83.0, author: Google WooCommerce: version: 6.9.2, author: Automattic WooCommerce Fattureincloud: version: 2.5.3, author: Woofatture WooCommerce Stripe Gateway: version: 6.7.0, author: WooCommerce WP Latest Posts: version: 4.8.10, author: JoomUnited Yoast SEO: version: 19.6.1, author: Team Yoast Yoast SEO Premium: version: 19.2.1, author: Team Yoast ### wp-plugins-inactive (22) ### Akismet Anti-Spam: version: 5.0, author: Automattic Bluehost: version: 2.12.6, author: Bluehost Category Banner Management for Woocommerce: version: 2.3.0, author: theDotstore Contact Form 7: version: 5.6.3, author: Takayuki Miyoshi Cookie Notice & Compliance for GDPR / CCPA: version: 2.4.0, author: Hu-manity.co Head, Footer and Post Injections: version: 3.2.5, author: Stefano Lissa LearnDash Licensing & Management: version: 1.1.1, author: LearnDash LearnDash LMS: version: 4.3.1.1, author: LearnDash LearnDash LMS - ProPanel: version: 2.1.4.1, author: LearnDash MC4WP: Mailchimp for WordPress: version: 4.8.10, author: ibericode RapidLoad Power-Up for Autoptimize: version: 1.6.29, author: RapidLoad Regenerate Thumbnails Advanced: version: 2.4.0, author: ShortPixel SeedProd Pro: version: 6.12.2, author: SeedProd Smush Pro: version: 3.8.8, author: WPMU DEV WooCommerce Google Analytics Integration: version: 1.5.14, author: WooCommerce WooCommerce PayPal Checkout Gateway: version: 2.1.3, author: WooCommerce WooCommerce PayPal Payments: version: 1.9.3, author: WooCommerce WooCommerce PDF Invoices & Packing Slips: version: 2.14.1, author: WP Overnight (latest version: 3.1.1) WPC Product Bundles for WooCommerce: version: 6.3.8, author: WPClever WPForms Lite: version: 1.7.6, author: WPForms WP Maintenance Mode & Coming Soon: version: 2.5.1, author: Themeisle WPMU DEV Dashboard: version: 4.11.16, author: WPMU DEV ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1690 imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2021-10-14 https://imagemagick.org imagick_version: 3.5.0 file_uploads: File uploads is turned off post_max_size: 25M upload_max_filesize: 25M max_effective_size: 25 MB max_file_uploads: 20 imagick_limits: imagick::RESOURCETYPE_AREA: 115 GB imagick::RESOURCETYPE_DISK: 9.2233720368548E+18 imagick::RESOURCETYPE_FILE: 12288 imagick::RESOURCETYPE_MAP: 48 MB imagick::RESOURCETYPE_MEMORY: 48 MB imagick::RESOURCETYPE_THREAD: 1 imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV gd_version: bundled (2.1.0 compatible) gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: 9.25 ### wp-server ### server_architecture: Linux 4.19.150-76.ELK.el7.x86_64 x86_64 httpd_software: Apache php_version: 8.0.17 64bit php_sapi: litespeed max_input_variables: 1000 time_limit: 120 memory_limit: 256M max_input_time: 60 upload_max_filesize: 25M php_post_max_size: 25M curl_version: 7.81.0 OpenSSL/1.1.1n suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 5.7.23-23 client_version: mysqlnd 8.0.17 max_allowed_packet: 268435456 max_connections: 150 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home3/ualityme/public_html/wp-content WP_PLUGIN_DIR: /home3/ualityme/public_html/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Undefined DB_CHARSET: utf8mb4 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable ### google-site-kit ### version: 1.83.0 php_version: 8.0.17 wp_version: 6.0.2 reference_url: https://www.qualitymeddev.com amp_mode: no site_status: connected-site user_status: authenticated verification_status: verified-non-site-kit connected_user_count: 2 active_modules: site-verification, search-console, adsense, analytics, analytics-4, pagespeed-insights recoverable_modules: none required_scopes: openid: ? https://www.googleapis.com/auth/userinfo.profile: ? https://www.googleapis.com/auth/userinfo.email: ? https://www.googleapis.com/auth/siteverification: ? https://www.googleapis.com/auth/webmasters: ? https://www.googleapis.com/auth/adsense.readonly: ? https://www.googleapis.com/auth/analytics.readonly: ? capabilities: googlesitekit_authenticate: ? googlesitekit_setup: ? googlesitekit_view_posts_insights: ? googlesitekit_view_dashboard: ? googlesitekit_manage_options: ? googlesitekit_view_splash: ? googlesitekit_view_authenticated_dashboard: ? googlesitekit_view_wp_dashboard_widget: ? googlesitekit_view_admin_bar_menu: ? enabled_features: adsenseSetupV2: ? dashboardSharing: ? ga4ActivationBanner: ? ideaHubModule: ? twgModule: ? userInput: ? search_console_property: https://www.qualitymeddev.com/ adsense_account_id: pub-755????????????? adsense_client_id: ca-pub-755????????????? adsense_account_status: approved adsense_site_status: added adsense_use_snippet: yes adsense_web_stories_adunit_id: none analytics_account_id: 1675????? analytics_property_id: UA-1675??????? analytics_profile_id: 2192????? analytics_use_snippet: yes analytics_4_property_id: none analytics_4_web_data_stream_id: none analytics_4_measurement_id: none analytics_4_use_snippet: yes
Viewing 8 replies - 1 through 8 (of 8 total)
-
Buongiorno,
potete trovare a questi link gli screenshot di un ordine ricevuto stamattina. Ho oscurato i dati sensibili relativi all’ordine. Nel secondo screenshot sono riportati i dati relativi al prezzo netto e relative tasse. Non vi sono spese di spedizione perchè si tratta di prodotti digitali.
Come potete vedere dal primo screenshot, vi è sempre il messaggio di errore e persiste l’impossibilità di creare la fattura elettronica.
Grazie.
Salve @aaalekos
è appena stato fatto un test con gli stessi dati dell’ordine e l’esito e la creazione del documento è avvenuta regolarmente:
Il consiglio è di verificare che l’aliquota Iva 22% sia stata impostata in WooCommerce anche per la Polonia come indicato nello screenshot seguente
Cordiali Saluti
————–
Team Supporto
Woofatture
Viewing 8 replies - 1 through 8 (of 8 total)
- The topic ‘Problemi con versione 2.5.3’ is closed to new replies.
