probleme in email recu with shortcode instead of data

hello when form sent i recieve email like this :

[field id=”bibbfhg”][field id=”bibbfhg”][field id=”gaigbfg”][field id=”bibbfhg”][field id=”gaigbfg”][field id=”bibbfhg”][field id=”gaigbfg”][field id=”bibbfhg”][field id=”gaigbfg”][field id=”jcf1″][field id=”jcf2″][field id=”jcf3″][field id=”jcf1″][field id=”jcf2″][field id=”jcf3″][field id=”jcf1″][field id=”jcf2″][field id=”jcf3″][field id=”jcf1″][field id=”jcf2″][field id=”jcf3″][field id=”jcf1″][field id=”jcf2″][field id=”jcf3″]