problème de style – Avada

  • Resolved balasti

    (@balasti)


    2 years, 3 months ago

    Bonjour,
    J’ai un site Avada sur lequel j’aimerai mettre le plugin de commentaire google. Malheureusement, le style ne marche pas. https://snipboard.io/MGgKDc.jpg.
    J’ai essayé de vider le cache sur Wp rocket et de l’ajouter aux exclusions JS, mais rien ne change.
    Y a t’il une compatibilité avec Avada ? Auquel cas, comment puis-je le faire fonctionner correctement ?

    Merci d’avance !

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support krisztiannadudvari

    (@krisztiannadudvari)

    Hi @balasti!

    Can you please attach your troubleshooting information and an URL for your Google page you would like to connect?

    You can find information about how you can make it work with the WP Rocket plugin in the Troubleshooting page.

    Feel free to write us, if you need any assistance,
    Krisztián
    Trustindex

    Thread Starter balasti

    (@balasti)

    Hi,

    Thanks for getting back to me. Here are the troubleshooting instructions I followed.
    https://snipboard.io/zjFLYs.jpg

    It states to go to WP Rocket menu, “File Optimation” and scroll to “Excluded JavaScript Fiiles” and input the code.

    However, there are three different places where it says “Excluded JavaScript Files”:
    (Modify JavaScript Files)
    (Load JavaScript Deferral)
    (Delay JavaScript Execution)

    I wasn’t sure which one the instructions were referring to so I’ve entered into each one separately and still didn’t correct the issue.

    Again, I got it to work in a “blank” Blog Post which I tested it on in the WordPress Editor box but my site is using the Avada theme and when I input the code into the shortcode widget the layout style is misconfigured as shown in the first snapshot.

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @balasti !

    We’ll look into this and get back to you soon!

    Feel free to write us, if you need any assistance,
    Trustindex

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @balasti !

    You can try to exclude Javascript files if you add to all list, where it is need. Please check it, then let us, if it is working. Also please send us your troubleshooting content, which is in a box on the troubleshooting page. You can copy it via the Copy button.

    Feel free to write us, if you need any assistance,
    Trustindex

    Thread Starter balasti

    (@balasti)

    Hi,

    Don’t work even if i exclude Javascript files

    here is the troubleshooting :

    https://snipboard.io/QcrflS.jpg

    thanks you !

Viewing 5 replies - 1 through 5 (of 5 total)
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