• Resolved robotzz

    (@robotzz)


    Hello,
    We are having problems with Appointement Hour Booking. It does not display.
    We do not know where the problem comes from and our website configuration seems to be good according to the instructions on your official documentation. From where do you think can the (display) problem come from ?
    We would be very grateful to you if you could guide us somewhere.

    Thank you very much,
    the So’Extreme team

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    It may be the jQuery scripts missing in the page, a problem with the theme structure, a problem with the SSL configuration, or a conflict with a third party plugin.

    Please try first changing the “script load method” to “Direct” in the troubleshoot area of the plugin (located under the Appointment Hour Booking menu >> General Settings >> Troubleshoot).

    If you can indicate the address of the page that contains the booking form we may be able to provide more info about the cause. If you don’t want to share the address of the booking form in this public forum you can send it using the following contact form: https://apphourbooking.dwbooster.com/contact-us

    Thank you for using the plugin!

    Thread Starter robotzz

    (@robotzz)

    Hello,
    Thank you very much for your quick response.

    Our page is not a page, it’s a custom post type.
    And when we do it in a test page, it works. Maybe that can help you ?

    Thank you very much for helping us,

    The So’Extreme Team

    Plugin Author codepeople

    (@codepeople)

    Hi,

    If you can indicate the address of the page that contains the booking form we may be able to provide more info about the cause. If you don’t want to share the address of the booking form in this public forum you can send it using the following contact form: https://apphourbooking.dwbooster.com/contact-us

    Thank you for using the plugin!

Viewing 3 replies - 1 through 3 (of 3 total)
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