problema csv

Hi there,

Thanks for the reply. We’ve tested this CSV on our end, and we still believe this is specific to the OpenOffice program because we have been unable to reproduce this behaviour.

At this point, we can only suggest testing using another CSV editor without using the OpenOffice program, or reaching out to their support: https://www.openoffice.org/it/supporto/index.html for insight into this behaviour.

il problema è ancora presente e come indicato è presente anche su google

Hello hellsbrigade

Thank you for your reply.

The problem is still there and as indicated it is also present on google.

As suggested in the last reply, this problem appears to be specific to the OpenOffice program.

Did you get a chance to try another CSV editor without using the OpenOffice program, or reaching out to their support?

Could you share some links that you found on the Google?

Looking forward to your reply. ??

Best regards.

il problema non è di openoffice in quanto come scritto si verifica anche con microsoft office e su google sheets quindi non si tratta di un errore del programma <font _mstmutation=”1″></font>

Hello hellsbrigade

Thank you for your reply.

I understand you are facing this issue on other apps such as Google Sheets and MS Excel and suspect this might be an app issue.

Could you please share the CSV file with me so I can try to recreate the issue on my end? This might help us in finding a solution.

You can remove the sensitive data as long the structure remains the same.

Looking forward to your response. ??

il file è stato condiviso diverse volte e forniti screen come da post precedenti allego nuovamente il file https://we.tl/t-xyf31EjTfU il primo screen è il file aperto con evidenziato l’articolo con errore https://snipboard.io/cTAfrC.jpg invece il secondo è come deve essere aperto https://snipboard.io/CAb4TR.jpg

Hello hellsbrigade

This is how the CSV open in my MS Excel app.

I went through all the chats going back 2 months.
I noticed that several products have changed in the CSV as compared to the screenshots you shared in the previous conversation.

However, I do not see any problem at my end.
All the data in the CSV appears fine.

Please let me know if you notice anything wrong with the screenshot I shared. I will be happy to assist you further with the issue. ??

Best regards.

sicuramente il problema è presente anche nel vs screen semplicemente non lo visualizzate perchè viene visualizzato solo andando nella cella esatta sicuramente sarà visibile nella cella del peso dell’ID 6946 dove il peso è indicato con 0.2

Hi there @hellsbrigade ??

Thank you for reaching back, clarifying things further.

surely the problem is also present in your screen you simply don’t see it because it is only displayed by going to the exact cell surely it will be visible in the weight cell of ID 6946 where the weight is indicated with 0.2

We’ve tested this CSV on our end, again, and the data in the line with ID 6946 appear as expected (without 1.2?inserisce).

Below, I am attaching a screenshot, for reference.

I hope this is helpful!

cortesemente potreste indicarmi che versione e quale programma avete utilizzato voi? in quanto con 4 programmi che ho testato io non funzionano

Hello hellsbrigade

Thank you for your reply.

Could you please tell me which version and which program you have used? As with 4 programs I have tested they do not work

I have tested it on MS Excel 2016 (older version) and also with MS 365 online (latest version). It appears fine on both apps. Here is a link to the online file pellet1.csv.

Please check it and let me know if you find anything wrong with it.

Looking forward to your response. ??

Best regards.

Finalmente ho svelato l’arcano si tratta di un problema legato alle impostazioni predefinite di tutti i programmi che in automatico utilizzavano la lingua di sistema quindi italiano invece andando a modificare questa impostazione e utilizzando inglese come lingua di sistema lo apre correttamente questo forum è pieno di persone meravigliose ringrazio tutti per il supporto anche se non posso dire lo stesso del supporto di woo in quanto ho diversi problemi segnalati e mai risolti per tutti buon fine settimana

?? hey @hellsbrigade

Finally I have unraveled the mystery it is a problem related to the default settings of all programs that automatically used the system language so Italian instead going to change this setting and using English as the system language opens it correctly this forum is full of wonderful people thank you all for the support although I can not say the same about woo support as I have several problems reported and never solved for all good weekend

That’s great to hear! Thanks for letting us know the culprit of the CSV issue was found with the automatically used system language.

With regard to having other issues with WooCommerce, I can see in your profile that either they have been marked as solved already, or received responses.

As this one has been resolved, I’ll be marking it as solved now. Feel free to open new ones, for any other issues requiring our assistance.

We’re happy to help, so please feel free to reach out to us again if you have any other questions.