Problem z wtyczk? Faktury PDF WooCommerce & WordPress

  • Resolved archi133

    (@archi133)


    3 years, 5 months ago

    Witam, korzystam z waszej ?wietnej wtyczki do wystawiania faktur (wersja darmowa) Tylko jest ma?y problem:( Wtyczka powoduje problemy przy finalizowaniu zamówienia z opcj? p?atno?ci za pobraniem:( Do wy??czeń za pobraniem u?ywam wtyczki o nazwie WooCommerce Conditional Shipping and Payments. Niestety zauwa?y?em, ?e podczas finalizowania zamówienia tylko metod? za pobraniem widnieje b??d bez nazwy (sam wykrzyknik) i pojawia si? informacja o zamówieniu tylko przez Wookomerce, bez wiadomo?ci mailowej i nie wyst?puje informacja o udanym zamówieniu w sklepie. Czyli zamówienie z?o?one – klient widzi b??d bez nazwy – sam czerwony wykrzyknik. Klient nie otrzymuje maila o zamówieniu:( Zmiana ustawień Państwa wtyczki np. z polem nip w zamówieniu itd. nie pomaga, pomaga natomiast wy??czenie wtyczki od faktur. Pytanie czy macie Państwo pomys? na rozwi?zanie tego problemu?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support rzepsen

    (@rzepsen)

    Hello archi 133

    Please, Switch to english ??
    Cze??. Na tym forum prowadzimy wsparcie w j?zyku angielskim.

    Please enable debug log in WP Desk Settings. Then make a test reproducing this issue, and send a link with the error log to us.

    Please send us a WooCommerce system status. In the meantime we will try to reproduce the problem in our test environment

    Please also upload your WooCommerce Conditional Shipping and Payments plugin settings. Upload screenshots.

    In case of further questions, please contact me.

    Best regards

    • This reply was modified 3 years, 5 months ago by rzepsen.
    • This reply was modified 3 years, 5 months ago by rzepsen.
    Anonymous User 20060248

    (@anonymized-20060248)

    Hello, i have the same problem like archi133. Is it known when an update to the plugin will be released?

    Plugin Support rzepsen

    (@rzepsen)

    Hello @szopsterpl

    If you have the same problem, could you please send debug.log and system status? Please enable debug log in WP Desk Settings. Then make a test reproducing this issue, and send a link with the error log to us.

    Please send us a WooCommerce system status aswell. Please also upload your WooCommerce Conditional Shipping and Payments plugin settings. Please upload screenshots.

    With the screenshots we will be able to try to reproduce the problem in our test environment, and then prepare an update.

    Best regards

    Plugin Support rzepsen

    (@rzepsen)

    Hello @szopsterpl @archi133

    We tested the Flexible PDF Invoices for WooCommerce & WordPress and WooCommerce Conditional Shipping and Payments plugins, in several test environments, unfortunately we did not reproduce the problem.

    Can you please send debug.log, system status and screenshots of WooCommerce Conditional Shipping and Payments plugin settings? Without this basic information we are unable to move the issue forward.

    Best regards

    Anonymous User 20060248

    (@anonymized-20060248)

    Hi @rzepsen there was a problem with PHP 8.0. When i turned my PHP version to 7.4 problem was solved. @archi133 you can try to change it.

    Best regards,
    Jacek

    Plugin Support rzepsen

    (@rzepsen)

    Ok, @szopsterpl

    We have just released the Flexible PDF Invoices for WooCommerce & WordPress 5.5.2, so please simply do the update and verify that it will now work with PHP 8.

    If the WordPress updater hasn’t informed you about the newer versions available, please check for the updates manually choosing the Dashboard tab > Updates > Check Again option.

    Please let me know if you have any further questions or if there is something more I can help you with.

    Kind regards,

    Thread Starter archi133

    (@archi133)

    `Sorry for the delay in responding, thank you szopsterpl, rzepsen for trying to help, I guess the WooCommerce Conditional Shipping and Payments plugin wasn’t causing the errors because even uninstalling the plugin was still causing problems, since the last time I wrote I disabled the Invoices plugin and got the NIP field (tax identification number) on the order from another plugin, today I enabled the plugin, installed it and miracle – the plugin is working and the order is processing normally now, no more error displayed and the order is coming in. As you can see it is fixed, thank you again.

    • This reply was modified 3 years, 5 months ago by archi133.
    Plugin Support rzepsen

    (@rzepsen)

    Hi, @archi133 @szopsterpl

    Thank you for your messages.

    Since the errors no longer appear, is there anything else I can help with our plugin at this moment?

    Best regards.

    Plugin Support rzepsen

    (@rzepsen)

    Hi, @archi133, @szopsterpl

    As we haven’t got any replies, I’m marking this topic as resolved for now.

    Best regards

Viewing 9 replies - 1 through 9 (of 9 total)
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