• Tim

    (@tjalexander70)


    I have had a frustrating few days. Every time I tried to post an article, edit a live article or post a comment, I was timing out. Scheduled posts did not cause an issue.

    I have been going back and forth with DreamHost support, and was even given a trial of an upgraded plan to see if it would fix the problem… it did not.

    Turns out, what fixed it was turning off Proxy Cache Purge plugin. Since there has not been an update in a while, it would seem that there are issues with WordPress Version 5.7.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Are you using CloudFlare?

    Plugin Contributor Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    FWIW, the 5.0 release was literally waiting on DreamPress ?? So that went out today. Should correct many issues. However if you’re still having timeouts, please open a ticket with DreamHost and let them know. We’re working on some very odd issues with regards to timeouts that we’ve not been able to reproduce on other sites, but the team’s on it.

    Thread Starter Tim

    (@tjalexander70)

    I am using Cloudflare.

    And, I had an open ticket long before posting this… just got excited when I finally figured out it was the plugin.

    Yesterday, I received notification that the ticket was moved and they “are currently looking into getting this case resolved.”

    And dreamhoststatus.com shows some DreamPress instances having issues… not exactly sure if I am included in that.

    This morning, the problem seemed worse, and I had to turn off WordPress Heartbeat API as a workaround.

    However, as of this moment, I cannot add a post without the site timing out.

    Plugin Contributor Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    And dreamhoststatus.com shows some DreamPress instances having issues… not exactly sure if I am included in that.

    If you’re still having problems, you are sadly included ?? We got it down to like 90% of all sites are running great.

    Do you have a ticket number? I work at DreamHost and I can have a look and see where you got stuck, but so far the people still having problems have been sorted down into the following reasons:

    * Multiple backend processes (since you disabled heartbeat to help, that seems likely)
    * Wildly out of date theme (someone was using a theme abandoned by the devs 1+ years ago, and had a 6+ year old version of the theme!)

    But basically… In modernizing the stack, some themes and plugins proved how fragile they were, and they suck up too much backend processing. We’re working on upgrading the limits for everyone, to try and mitigate that right now.

    Thread Starter Tim

    (@tjalexander70)

    I believe the ticket number is #9468608.

    Thanks for going above and beyond.

    Plugin Contributor Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Are you using Cloudflare’s APO?

    I’m currently trying to get someone on CF’s end to escalate me to an engineer, but I think there’s something ‘special’ about APO that this plugin (and frankly Varnish) don’t like. I may need to pass on extra credentials and all, but their documentation about how to flush Varnish and CF with APO is lacking.

    Plugin Contributor Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Okay, we did some changes at DreamHost which fixed a lot of CloudFlare issues for a lot of people. Can you check?

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Problem with WordPress Version 5.7’ is closed to new replies.