Problem with wordpress.slack.com

  • Resolved Yousefzadeh

    (@cg-team)


    5 years, 11 months ago

    Hi,

    I use wordpress.slack.com for my work and contribute in Persian Language for themes and plugin and other use. but because for new change in slack.com my account is deactivate. i contact with slack but they said can’t help me. is it possible change my username or account in slack for reactivate my account?

    thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    It’s been explained to me that Slack is banning logins from IP addresses in certain countries. This is out of our control.

    https://slackhq.com/an-apology-and-an-update

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Please note, we recommend you DO NOT attempt to get around this ban with a VPN or anything of that sort. Contact Slack. Explain to them you were an innocent. And wait.

    It sucks, I know, but trying to circumvent bans like this, when you know exactly why it happened, even when they’re wrong, sends a message that you’re not fully trustworthy ?? This is obviously not correct, you’re just trying to work, but the monolithic machine that is a company doesn’t see it that way. They see “This is a banned account who’s trying to break our rules and get around it by hiding who they are. We can’t trust them.”

    This is generally true of all bans, and yes, it’s frustrating and annoying and upsetting. In your case, it’s outright damaging. But whatever you do, don’t make it worse.

Viewing 2 replies - 1 through 2 (of 2 total)
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