Problem with Woocommerce subscription

  • Resolved Sami S

    (@sami-sanpakkila)


    1 year, 9 months ago

    Hi!

    I’m having a problem with getting people who order via my Woocommerce shop to have their subscription updated. Nothing happens when I make an order and check the Subscribe to newsletter checkbox.

    I succesfully connected and activated the sender.net plugin in WordPress and connected the store. Enable tracking is selected and “Save “New registrations” to:” newsletter is selected. Subscribe to newsletter label is selected.

    I’ve succesfully implemented a subscription form on the website that works as expected, but the Woocommerce subscription option does nothing.

    I see this Javascript error in the browser when I go to checkout page that does not appear when sender.net plugin is de-activated so I’m assuming it has something to do with this?

    [Error] Unhandled Promise Rejection: TypeError: undefined is not an object (evaluating 'e.json')
dispatchException (universal.js:1:79597)
(anonymous function) (universal.js:1:76459)
Ft (universal.js:1:288205)
r (universal.js:1:288447)

    Any advice would be appreaciated, thank you!

    • This topic was modified 1 year, 9 months ago by Sami S.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Sender.net

    (@sendernet)

    Hi @sami-sanpakkila,

    Could you provide the website that is not currently working? Are you using any specific theme, this could help to investigate why its not working on your site, thanks.

    Plugin Author Sender.net

    (@sendernet)

    HI @sami-sanpakkila

    We have corrected this warning from our side. Could you confirm from your side that this is gone? No action its required from your side.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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