• Resolved cocomeros

    (@cocomeros)


    Good morning, I hope you can help me.
    When I work with gutemberg blocks that I insert inside a new page created with Visual Composer I have two very serious problems:
    – I can’t see the block settings (to be able to insert the settings of any type of block I insert it in the Gutenberg editor)
    – Saving the page and subsequently wanting to edit it, I can’t edit the Gutemberg blocks (if I click on the pencil the system prepares to create a new block in the Gutemberg editor, I no longer see the previously saved blocks).

    Can anyone help me solve?

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  • Plugin Support Rohan Khandeparkar

    (@rohanvc)

    Hi,

    I just tried adding a block via the Gutenberg editor element of Visual Composer: https://i.imgur.com/cvk3mPS.png and it seems to be displaying fine: https://i.imgur.com/CAMfi4c.png
    Also tried saving the block and the page and re-editing it.

    The issue at your end might be something specific to the setup.
    The first debugging step will be to backup the site and then to check it by deactivating the rest of the plugins except Visual Composer and by using a default theme like twenty twenty three.

    If the issue continues to persist, then I would request you to kindly drop us a ticket via the support portal: https://help.visualcomposer.com/support

    Thanks,

Viewing 1 replies (of 1 total)
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