Problem with vendors connecting to Stripe

  • Resolved kimkuhlman

    (@kimkuhlman)


    4 years, 9 months ago

    Hi again,

    I’m having issues with vendors being unable to connect to Stripe. Everything seems to go through ok until Stripe redirects back to the vendor store settings. Then it says “Please Retry!!!” I have verified the vendor account on the Stripe side, but the problem persists when I try to connect to the verified Stripe account. I’m sure I’m missing something. I did check the post on your forum at wclovers.com, but I think I have the redirects set up according to the links you have in the frontend set up forms. Stripe is in live mode and have verified the marketplace’s connection with Stripe with a live charge. Please see screenshots at https://ibb.co/dJTZ6gV (, https://ibb.co/cXV22T4 and https://ibb.co/sQsKmYD. If I clear the cache and cookies in Chrome, I can get back to the “You are not connected with stripe” message, but the button to connect doesn’t appear. If I then force a hard reload of the page, the blue button finally appears, but then I repeat the connection procedure all the way through to the same conclusion.

    Help?? Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter kimkuhlman

    (@kimkuhlman)

    I’m still fighting with this. The URL returned to on my site ends with “&state=68.” I’m not sure what Stripe’s state 68 is.

    Thread Starter kimkuhlman

    (@kimkuhlman)

    I went back through my Stripe account settings and discovered a key was incorrect. Could’ve sworn I’d gone through them at least twice. It would be really great if you could add an error code or string instead of “Please Retry!!!”. Hope this helps someone else.

    Plugin Author WC Lovers

    (@wclovers)

    Thanks for the update here ??

Viewing 3 replies - 1 through 3 (of 3 total)
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