Problem with various pages

@johnweru I’ve deleted your offer to login to your user’s site. While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.

If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.

Thankfully are other ways to get information you need:

• Ask the user to install the Health Check plugin and get the data that way.
• Ask for a link to the https://pastebin.com/ or https://gist.github.com log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again (the Health Check plugin can do this without impacting any site vistors).
• Ask the user for the step-by-step directions on how they can reproduce the problem.

You get the idea.

We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.

When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves.

Hello friends. Here are the error log from Debug:

[19-Feb-2021 22:55:10 UTC] PHP Notice:  Undefined offset: 0 in /home/qrrevfdy/unabogado.online/wp-content/plugins/elementor-pro/modules/dynamic-tags/acf/tags/acf-gallery.php on line 36
[19-Feb-2021 22:55:10 UTC] PHP Notice:  Undefined offset: 1 in /home/qrrevfdy/unabogado.online/wp-content/plugins/elementor-pro/modules/dynamic-tags/acf/tags/acf-gallery.php on line 36
[19-Feb-2021 22:55:10 UTC] PHP Notice:  Undefined offset: 0 in /home/qrrevfdy/unabogado.online/wp-content/plugins/elementor-pro/modules/dynamic-tags/acf/tags/acf-gallery.php on line 36
[19-Feb-2021 22:55:10 UTC] PHP Notice:  Undefined offset: 1 in /home/qrrevfdy/unabogado.online/wp-content/plugins/elementor-pro/modules/dynamic-tags/acf/tags/acf-gallery.php on line 36
[19-Feb-2021 22:55:10 UTC] PHP Notice:  Undefined offset: 0 in /home/qrrevfdy/unabogado.online/wp-content/plugins/elementor-pro/modules/dynamic-tags/acf/tags/acf-gallery.php on line 36
[19-Feb-2021 22:55:10 UTC] PHP Notice:  Undefined offset: 1 in /home/qrrevfdy/unabogado.online/wp-content/plugins/elementor-pro/modules/dynamic-tags/acf/tags/acf-gallery.php on line 36
[19-Feb-2021 22:55:10 UTC] PHP Notice:  Undefined offset: 0 in /home/qrrevfdy/unabogado.online/wp-content/plugins/elementor-pro/modules/dynamic-tags/acf/tags/acf-gallery.php on line 36
[19-Feb-2021 22:55:10 UTC] PHP Notice:  Undefined offset: 1 in /home/qrrevfdy/unabogado.online/wp-content/plugins/elementor-pro/modules/dynamic-tags/acf/tags/acf-gallery.php on line 36
[19-Feb-2021 22:55:10 UTC] PHP Notice:  Undefined offset: 0 in /home/qrrevfdy/unabogado.online/wp-content/plugins/elementor-pro/modules/dynamic-tags/acf/tags/acf-gallery.php on line 36
[19-Feb-2021 22:55:10 UTC] PHP Notice:  Undefined offset: 1 in /home/qrrevfdy/unabogado.online/wp-content/plugins/elementor-pro/modules/dynamic-tags/acf/tags/acf-gallery.php on line 36
[19-Feb-2021 22:55:10 UTC] PHP Notice:  Undefined offset: 0 in /home/qrrevfdy/unabogado.online/wp-content/plugins/elementor-pro/modules/dynamic-tags/acf/tags/acf-gallery.php on line 36
[19-Feb-2021 22:55:10 UTC] PHP Notice:  Undefined offset: 1 in /home/qrrevfdy/unabogado.online/wp-content/plugins/elementor-pro/modules/dynamic-tags/acf/tags/acf-gallery.php on line 36

It looks like the error occurs by using Dynamic Content of Elementor with Advanced Custom Fields.

The line 36 of the acf-gallery.php archive is:

list( $field, $meta_key ) = Module::get_tag_value_field( $this );

What can I do? Thanks a lot!

• This reply was modified 3 years, 9 months ago by jorxys.

Hey there,

Thanks for keeping in touch with us.

In this case, could you kindly share with us the replication steps to this issue for further testing on our end.

I look forward to your reply.

Kind Regards

Hello. The Steps I do are:

– I have Custom Fields (with ACF Plugin) for User Profile. This fields are text, image and link fields.
– Using your plugin, I make a BuddyPress Profile Template using Elementor Pro and Dynamic Content with those Custom Fields. The Dynamic Content is: Image (Background Image and Avatar, I am not using the BuddyPress options), Button (call button with the user number), Maps (displaying their location from the custom fields) and content (some custom fields showing directly with the text editor widget or title widget)

I have tried to use your Elementor widgets for avatar and Background Image, and the BuddyPress options, but it doesn’t solve the problem. Also I have tried to delete the Google Maps, and nothing, but now I have some new Debug Errors:

Notice: Trying to get property 'post_type' of non-object in /home/qrrevfdy/unabogado.online/wp-includes/link-template.php on line 3917

Notice: Trying to get property 'post_type' of non-object in /home/qrrevfdy/unabogado.online/wp-includes/link-template.php on line 3919

Notice: Trying to get property 'post_parent' of non-object in /home/qrrevfdy/unabogado.online/wp-includes/post-template.php on line 707

Notice: Trying to get property 'post_type' of non-object in /home/qrrevfdy/unabogado.online/wp-includes/link-template.php on line 3917

Notice: Trying to get property 'post_type' of non-object in /home/qrrevfdy/unabogado.online/wp-includes/link-template.php on line 3919
Notice: Trying to get property 'post_parent' of non-object in /home/qrrevfdy/unabogado.online/wp-includes/post-template.php on line 707
class="xprofile bp-user my-account my-profile profile public buddypress bp-nouveau -template-default page page-id-1 logged-in admin-bar no-customize-support wp-custom-logo wp-embed-responsive post-image-aligned-center slideout-enabled slideout-both sticky-menu-slide sticky-enabled both-sticky-menu mobile-header mobile-header-logo mobile-header-sticky right-sidebar nav-below-header separate-containers fluid-header active-footer-widgets-3 nav-search-enabled nav-aligned-center header-aligned-center dropdown-hover cookies-set cookies-accepted elementor-default elementor-template-full-width stax-buddybuilder-template elementor-kit-8 no-js" itemtype="https://schema.org/WebPage" itemscope>

I have tried deactivating Rank Math, but nothing.

Thanks a lot for your help

Hey there,

Thanks for sharing these details.

I just tested this from my end and I’m actually in a position to add custom fields with ACF plugin and have them rendered on the member profile. I’m also in a position to edit profiles and view the notifications section on the member profile template with no issues at all.
In this regard, may I ask which version of Elementor, ACF and BuddyBuilder plugin your site is running under. Also, could you please try testing this out using a default WordPress theme such as the Twenty Twenty theme.

I look forward to your reply on this.

Kind Regards

Hello friend. I have just tested it in a fresh WordPress Installation, with Twenty Twenty Theme. I have only installed and activated the required plugins to make this work (Elementor, Elementor Pro, BuddyPress, BuddyBuilder and Advanced Custom Fields, I only have this 5 plugins installed and activated) and I have the same error that in the main site, the template displays but I am not able to access editing profile, messages or notifications. Here is an image with the plugins version and wordpress version:

View post on imgur.com

I have installed all the latest version of this plugins, and working on the latest WordPress version.

I have tested exporting my template and importing it on the fresh install. also have tested creating an empty template with ACF, or a 1 simple widget template (with no ACF, only text) and it doesn’t works. Here you have a screenshot when I am trying to edit my profile, and it shows the Member Template (with a template without widgets, empty). Also shows the Elementor Debugger’s information

View post on imgur.com

Activating debugging mode, it doesn’t show any error, and debug.log is not created.

I was thinking that a plugin was causing this error, but after this test I really don’t know why it isn’t working.

Sorry for my bad english, and thanks for your help.

Hi, can you put a screenshot on how your profile template looks in edit mode? I recommend to start with one of our ready made templates.

Hello friend. I have found the problem, and was caused by me and the things I want to do. Sorry. I wasn’t adding the Content widget, and it doesn’t works if you don’t add it (my mistake, sorry ?? ) I was trying to make a custom BuddyPress profile, and I don’t want to show the content of the profile page (things like display name or see profile), but is necessary to show the other content (like edit profile, groups)… Sorry again for my mistake.
Btw, I don’t want to show that content (content widget) on Profile Page, I want to show it on the other pages but not in the front of profiles. and I don’t know how to hide the content that I create on Profile page on the other pages (without using css, this solution isn’t possible on the profile pages by other causses). On the edit profile page for example, I don’t want to show the text content created with ACF, the Google Maps widget… Is there a way to make this possible? If is a Pro feature and I can make this possible with the Pro version of your plugin, please confirm it and i will buy.

Thanks a lot for your help

• This reply was modified 3 years, 9 months ago by jorxys.

Hey there,

Sorry for the late reply.

With respect to your request here, I’m afraid the plugin does not provide an option to control the visibility of fields within the content widget used on the member profile endpoints, as of now. This would require some more complex development work. I will go ahead and leave this thread open for a while in case anyone else wants to chime in.

Kind Regards