Problem with USPS size/volume calculation?

  • Resolved zanza321

    (@zanza321)


    7 years, 4 months ago

    I have a product that is 10.5x6x5in size

    According to Medium Flat Rate Box spec, it should fit in since it is below dimensions

    https://store.usps.com/store/browse/uspsProductDetailMultiSkuDropDown.jsp?productId=P_O_FRB1

    However, in checkout calculation, it defaults to $17, which corresponds to Large Flat Rate Box.

    How is the volume calculation done for flat rate box? is there any way to edit it? It seems to be classifying into different values, and on the Order page , it doesn’t let me select which size to ship the box in.

    2 suggestions
    1) Fixing the volume calculation for Flat Rate Boxes, or allowing user to change it
    2) on Order page, when purchasing labels, give the admin the option to choose which type of shipping label to purchase. The current software forces you to purchase what it thinks is right, but it would be nice to have a display of a few different options that you can choose from directly on the purchase label area.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter zanza321

    (@zanza321)

    I can’t for the life of my figure out this shipping system. It makes no sense at all

    Just for troubleshooting, since the rates weren’t working at all, I changed a product dimensions to 11x11x11 (bigger than any possible flat rate postage)

    https://i.imgur.com/OvQeCXa.png

    Woocommerce services gives this result for shipping

    https://i.imgur.com/9HwI9mR.png

    How does that make sense? $12.40 is Medium Flat Rate Box size which is 11×8.5×5.5. There is no way something 11x11x11 could fit in that.

    • This reply was modified 7 years, 4 months ago by zanza321.
    Thread Starter zanza321

    (@zanza321)

    I wanted to update, the interface now allows you to make customs changes, this is 100% better! I am not sure what caused the change, but the system is much more workable now. It lets you correct errors made in the AI caluclation for volume/size to get best package type

    https://i.imgur.com/Gdtvd9S.png

    Plugin Contributor Jeff Stieler

    (@jeffstieler)

    Hello @zanza321,

    I’m glad you’re pleased with the shipping label interface changes. We are too.

    Are you still experiencing the issue with Flat Rate boxes? I was unable to get any Flat Rates for a cart item that was 11″x11″x11″.

    Thread Starter zanza321

    (@zanza321)

    Hello, thank you for the reply. Everything seems to be working fine now for size calculations! Working very smoothly now for the past month. thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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