Problem with upload to WordPress

  • Dear All,

    As a matter of urgency when it comes to uploading exported Artiseer files into WordPress, only recently I am getting diamond question marks and missing images in WordPress.

    Does anyone know how to solve this problem? and why it happens?

    See below what happens:
    https://www.gmsolution.co.uk/testsite2

    Kind Regards,
    James

Viewing 3 replies - 1 through 3 (of 3 total)

  • Diamond question mark is usually encoding.

    To avoid this problem use html entities names or numbers like “&copy or ©” instead of directly typing characters “?”

    Thread Starter gmsolution

    (@gmsolution)

    Sorry I don’t understand this fully. Could you elaborate more? Is there anything I can do in WordPress to solve the problem?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. Doing this will provide the developer with the income they need to make WordPress awesome.
    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

Viewing 3 replies - 1 through 3 (of 3 total)
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