Problem with updating the number of products

  • Resolved webfantastic

    (@webfantastic)


    2 years, 2 months ago

    Hi
    Old version of jQuery. There are problems with updating the quantity after adding to the cart. On iphone 6,7,8,11 and others, the number is not updated. There is also a problem with updating the number of +/- if jquery transients are disabled. Please check, because of this it is impossible to use

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  • Plugin Support usecaddy

    (@usecaddy)

    Hey @webfantastic,
    We have not been able to reproduce this while testing on iPhone.

    We need more information in order to help with this issue.
    Can you please provide the following details here so we can help with this?via support ticket?
    * Did you get any error messages?
    * Is this happening when you’re logged in or logged out? It would be ideal if you test both logged in/out + incognito mode on the browser you’re using.
    * Which browser are you using?
    * What’s the operating system used? (Mac, Windows, Linux, etc)

    Would you mind recording a short video of this issue using?https://www.loom.com/?and sending it to us so we can investigate?
    In order to troubleshoot further, please follow our troubleshooting guidelines:?https://usecaddy.com/docs/troubleshooting/troubleshooting-caddy
    Thanks,

    P.s: you can always rely on creating support tickets created at?https://usecaddy.com/contact-us

    • This reply was modified 2 years, 1 month ago by usecaddy.
Viewing 1 replies (of 1 total)
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