Problem with transparent materials

  • Resolved Peyo Peev

    (@peyobarosvision)


    1 year, 4 months ago

    We are trying to use a gltf with a transparent material. The material is optimized to work when exported in gltf and it does work in other software. When added to a 3D viewer the light from the original gltf file doesn’t appear and the transparent texture is no more transparent. Are there any options to fix these problems and how can I optimize my model to achieve the desired result?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author shehabulislam

    (@shehabulislam)

    Hi

    I see you use glb file. you can try to use Advanced viewer. it should work.

    Thank you

    Thread Starter Peyo Peev

    (@peyobarosvision)

    Thank you, I’ve changed it from Viewer 1 to Viewer 2 and that seemed to do the job.

    Thread Starter Peyo Peev

    (@peyobarosvision)

    Switching the viewer made a huge improvement to the realism of the model, but now we are stuck to white background. We are developing a black theme website so the white background doesn’t fit our needs. Can you help me with that? The background color is set to black but does not change

    Thread Starter Peyo Peev

    (@peyobarosvision)

    Okay, managed to fix that, one last question: when I switch to Advanced viewer the auto-rotate desappears, how can I add it to the Advanced viewer too? Or if not is there a possibility to add user controls (I mean the little hand that moves from left to right) I just want to add a indicator that users can rotate the model and it is not just a static image.

Viewing 4 replies - 1 through 4 (of 4 total)
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