• Resolved feeel

    (@feeel)


    Hello!

    I use a theme with adaptive layout. At the moment the FanсyBox window opens, something happens and the layout elements (under the overlay) are compressed by several pixels in width. After closing the window – the same thing happens, but the elements take the full width of the window. This causes an ugly jerking and a delay in redrawing the elements. What can be done about this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Miha

    (@mplusb)

    Hello @feeel,

    Thank you for reaching out to us!
    Can you please send us the url of the page in question so we can take a look and investigate?

    Thank you,
    Mihaela

    Thread Starter feeel

    (@feeel)

    Here you can find an example of this problem:
    https://technotika.ru/projects/your-blog-title-here1/

    Plugin Support Miha

    (@mplusb)

    Thank you! From what I can see this behavior is caused by the theme and you will need to contact their support team about this.
    When it opens the Fancybox the theme you’re using adds the class ‘compensate-for-scrollbar’ to body which hides the scrollbar and adds a margin of 15px.

    Warmly,
    Mihaela

    Thread Starter feeel

    (@feeel)

    Ok, i will try to fix it… Thank you!

    But now i have a new iteresting bug with mobile version (You can see it on the same page: https://technotika.ru/projects/your-blog-title-here1/ ).
    If you try to swipe opened in fancy-box picture lft or right, bottom line of background with caption is move down approx. 10pх per swipe.
    (Android + Chrome)

    On desktop all is OK, but the problem is reproduced by trying to drag-and-drop opened picture. You can see it only with such a window width, when to the right and left of the picture there is no empty space to the edge of the browser window.

    Plugin Support Miha

    (@mplusb)

    Hi @feeel,

    I apologize for the delayed response! I tried to find why this happens but could not.
    I went ahead and opened a ticket regarding this so our developers can investigate and fix in a next update.
    You can follow the ticket here: https://github.com/ColorlibHQ/fancybox-for-wordpress/issues/76

    We are sorry for this!

    Warmly,
    Mihaela

Viewing 5 replies - 1 through 5 (of 5 total)
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