Problem with Toggle

  • Resolved moffzar

    (@moffzar)


    9 months, 2 weeks ago

    I am encountering a persistent issue with the Advanced Toggle widget from ElementsKit while editing my page using Elementor and ElementsKit Pro. Here are the details:

    Environment:

    • WordPress Version: 6.5.4
    • Elementor Version: 3.21.8 
    • Elementor Pro Version: 3.21.3
    • ElementsKit Version: 3.2.0
    • ElementsKit Pro Version: 3.6.2
    • PHP memory_limit = 1024M
    • WordPress memory_limit = 512M
    • max_execution_time = 2000

    Issue Description: Whenever I try to edit a page that includes the Advanced Toggle widget from ElementsKit, I encounter an error that forces me to enable safe mode. However, enabling safe mode disables the Advanced Toggle widget, preventing me from editing the page effectively.

    I have tried the following troubleshooting steps:

    1. Disabled all other plugins except for Elementor and ElementsKit.
    2. Cleared all caches (browser, WordPress, server).
    3. Attempted to edit the page in different browsers and on different devices.
    4. Ensured that both Elementor and ElementsKit are updated to their latest versions.

    The only temporary workaround I have found is to create a new Advanced Toggle widget. However, the issue recurs when I try to edit the page again.

    Steps to Reproduce:

    1. Add an Advanced Toggle widget to a page.
    2. Save and exit the editor.
    3. Attempt to re-edit the page.
    4. Encounter an error that forces safe mode, disabling the Advanced Toggle widget.

    Request: I would appreciate any assistance in resolving this issue. Is there a known conflict or bug with the Advanced Toggle widget? Any guidance on how to fix this or any upcoming updates that address this issue would be greatly helpful.

    Thank you for your support.

    • This topic was modified 9 months, 2 weeks ago by moffzar.
Viewing 1 replies (of 1 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @moffzar

    Thanks for reaching out to us.

    The Advanced Toggle widget is included in the ElmentsKit Pro plugin. As this is a Pro feature, in accordance with www.remarpro.com policies, we cannot elaborate on the specific PRO features of the plugin in this forum. To learn more, please visit the plugin’s details page where you can find a link to contact our support center. Our support team will promptly assist you!

    Best Regards,
    Reju

Viewing 1 replies (of 1 total)
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