Problem with timeline widget.

  • Resolved mairag

    (@mairag)


    2 years, 3 months ago

    Hello, I’m trying to use the horizontal timeline widget but on mobile is not working as expected. The widths are not correct, you can check on the page I linked, also tried to add it to a different site and the same happens, I suspect this is an issue with the carousel script but the JS console is not showing anything on my end.

    I’m using Elementor Pro and Qi Addons only.

    I appreciate any help.

    M.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Qode

    (@qodeinteractive)

    Hello,

    Thank you for reaching us!

    We couldn’t reproduce this behavior on our local installation. Could you please send us screenshots of the backend settings for this widget so we can try to adjust it on our local installation accordingly and test it? Thank you.

    Best,
    Qode

    Thread Starter mairag

    (@mairag)

    Hello, sure, here are a few screenshots and I also added the system info.

    https://puu.sh/Jdzy4/c9b1265b72.png
    https://puu.sh/Jdzyc/ce547ffd34.png
    https://puu.sh/Jdzyk/1de30aa933.png
    https://puu.sh/Jdzz2/ea94ade889.png

    I have experienced issues with the posts carousel in the past too, same problem, on different webs I’ve tried to use it.

    == Server Environment ==
	Operating System: Linux
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	MySQL version: MariaDB Server v10.5.16
	PHP Version: 7.4.30
	PHP Memory Limit: 256M
	PHP Max Input Vars: 11000
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	GD Installed: Yes
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	Write Permissions: All right
	Elementor Library: Connected

== WordPress Environment ==
	Version: 6.0.1
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	Debug Mode: Inactive

== Theme ==
	Name: Hello Elementor Child
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	Child Theme: Yes
	Parent Theme Name: Hello Elementor
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	Parent Theme Author: Elementor Team

== User ==
	Role: administrator
	WP Profile lang: en_US
	User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36

== Active Plugins ==
	Advanced Custom Fields
		Version: 5.12.3
		Author: Delicious Brains

	DynamicConditions
		Version: 1.6.0
		Author: RTO GmbH

	Elementor Pro
		Version: 3.7.2
		Author: Elementor.com

	Qi Addons For Elementor
		Version: 1.5.4
		Author: Qode Interactive

	Spotlight - Social Media Feeds
		Version: 1.1.1
		Author: RebelCode

	WooCommerce
		Version: 6.7.0
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	WOOCS - WooCommerce Currency Switcher
		Version: 1.3.8
		Author: realmag777

	WPForms Lite
		Version: 1.7.5.5
		Author: WPForms

== Network Plugins ==
	Clear Cache For Me
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		Author: Webhead LLC

	Elementor
		Version: 3.6.8
		Author: Elementor.com

	Instant Images
		Version: 4.6.2
		Author: Darren Cooney

	SVG Support
		Version: 2.4.2
		Author: Benbodhi

	UpdraftCentral Dashboard
		Version: 0.8.22
		Author: David Anderson + Team Updraft

	UpdraftPlus - Backup/Restore
		Version: 1.22.14
		Author: UpdraftPlus.Com, DavidAnderson

== Elementor Experiments ==
	Optimized DOM Output: Active by default
	Improved Asset Loading: Active by default
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== Log ==
	
PHP: showing 4 of 4PHP: 2022-07-17 15:36:52 [notice X 22][/home/mairaim/public_html/clientes/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined index: data [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-07-17 15:53:32 [notice X 1][/home/mairaim/public_html/clientes/wp-content/plugins/elementor/includes/managers/image.php::87] Trying to access array offset on value of type bool [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-07-17 15:57:53 [error X 1][/home/mairaim/public_html/clientes/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php::294] Uncaught Error: Call to a member function update_meta() on bool in /home/mairaim/public_html/clientes/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php:294
Stack trace:
#0 /home/mairaim/public_html/clientes/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php(167): ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->save_conditions(NULL, Array)
#1 [internal function]: ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->ajax_save_theme_template_conditions(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/mairaim/public_html/clientes/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#3 /home/mairaim/public_html/clientes/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request('')
#4 /home/mairaim/public_html/clientes/wp-includes/class-wp-hook.php(331): WP_Hook->apply [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-07-26 11:16:20 [notice X 6][/home/mairaim/public_html/clientes/wp-content/plugins/elementor-pro/modules/dynamic-tags/acf/tags/acf-text.php::33] Undefined offset: 1 [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]

JS: showing 7 of 7JS: 2022-07-17 15:37:01 [error X 1][https://clientes.mairagstudio.com/mentora/wp-admin/load-scripts.php?c=0&loadchunk_0=jquery-core,jquery-migrate,utils&ver=6.0.1:2:31703] e.dispatchEvent is not a function 
JS: 2022-07-17 16:16:15 [error X 548][https://clientes.mairagstudio.com/mentora/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.6.7:3:475108] Cannot read properties of undefined (reading \'parent\') 
JS: 2022-07-17 17:30:38 [error X 4][https://clientes.mairagstudio.com/mentora/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.6.7:3:490088] Cannot read properties of null (reading \'id\') 
JS: 2022-07-18 21:13:49 [error X 1][https://clientes.mairagstudio.com/mentora/wp-content/plugins/elementor-pro/assets/js/lottie.147bf20db94f86cc4295.bundle.min.js:2:10912] Cannot read properties of null (reading \'setSpeed\') 
JS: 2022-07-25 01:04:39 [error X 11][https://clientes.mairagstudio.com/mentora/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.6.7:3:548544] T.getContainer is not a function 
JS: 2022-07-27 21:41:11 [error X 1][https://clientes.mairagstudio.com/mentora/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.6.7:3:900533] Cannot create property \'element\' on string \'destroy\' 
JS: 2022-07-28 19:35:01 [error X 1][https://clientes.mairagstudio.com/mentora/wp-includes/js/dist/vendor/react-dom.min.js?ver=17.0.1:9:21077] Cannot read properties of null (reading \'getOptions\') 

Log: showing 5 of 52022-07-27 19:54:42 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor',
  'from' => '3.6.7',
  'to' => '3.6.8',
)]
2022-07-27 19:54:43 [info] elementor::elementor_updater Started 
2022-07-27 19:54:43 [info] Elementor/Upgrades - _on_each_version Start  
2022-07-27 19:54:43 [info] Elementor/Upgrades - _on_each_version Finished 
2022-07-27 19:54:43 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.6.7',
  'to' => '3.6.8',
)]

== Elementor - Compatibility Tag ==
	
	Elementor Pro: Compatible
	Qi Addons For Elementor: Compatible

== Elementor Pro - Compatibility Tag ==
	
	Qi Addons For Elementor: Compatible
    Plugin Author Qode

    (@qodeinteractive)

    Hi there,

    Thank you for sharing the information.

    We do see that you have the timeline within the animated section and interface is interfearing with the animation of the sections so please try to add this code to Appearance > Customize > Additional CSS:

    .elementor-widget-qi_addons_for_elementor_timeline {
    width: 100%;
}

    We hope this helped.

    Best,
    Qode

    Thread Starter mairag

    (@mairag)

    That worked perfectly!

    Thanks ??

    Plugin Author Qode

    (@qodeinteractive)

    Hi there,

    We are glad to hear this!

    Best,
    Qode

Viewing 5 replies - 1 through 5 (of 5 total)
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