Problem with the plugin

  • Resolved puntocomestudio

    (@puntocomestudio)


    5 years, 1 month ago

    I have a problem with the plugin and the main page of wpforo does not appear to me. I have put the shortcode [wpforo], but it doesn’t work. And as you can see a 404 error appears.
    Also, the wp-forum design looks bad. What could be happening?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author gVectors Team

    (@gvectors-team)

    @puntocomestudio,
    You should not put any shortcode in any page. wpForo create a forum page when you activate it. Please remove all pages you’ve created for forum, and remove those from the trashed list. Then deactivate wpForo and activate it again. Then go to Dashboard > Forums > Settings > general tab and see your forum page URL in “Forum base URL” field. Click on the view forum link and find your forum on front-end. Once this issue is fixed please let us know. So we could check the design, it’s totally crashed by your theme or by some plugin.

    Thread Starter puntocomestudio

    (@puntocomestudio)

    Ok, I understand. Will I lose the forums and the answers that I already have created?

    Thread Starter puntocomestudio

    (@puntocomestudio)

    Thanks!

    Thread Starter puntocomestudio

    (@puntocomestudio)

    Please, could you answer me?

    Plugin Author gVectors Team

    (@gvectors-team)

    No, you’ll not lose any data. Just make sure you click on Deactivate button, do not use the Uninstall butoon.

    Thread Starter puntocomestudio

    (@puntocomestudio)

    Perfect, it already works correctly. Now the problem is other. I′m using de shortcode [wpforo item=”forum” id=”2″], but it doesn′t work. I get a 404 error.
    I′m using de correct id. What could be happening?

Viewing 6 replies - 1 through 6 (of 6 total)
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