Problem with the Import EventBrite Events pluggin.

  • Resolved carmand63

    (@carmand63)


    3 years, 10 months ago

    When I install the Import EventBrite Events plugin on my WordPress site, I can’t access the site anymore. An internal server error occurs.
    We tried to remove the plugin and put it back, nothing changes. The only time the site works is when the EventBrite Events plugin is not active.

    Thanks in advance,

    Sincerely.

    • This topic was modified 3 years, 10 months ago by carmand63.

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Xylus Themes

    (@xylus)

    Hello @carmand63,

    Sorry for the inconvenience, This is a strange issue. When you installing plugin you are getting internal server error or when activing plugin? Just installing plugin shouldnt make any issue. Are you facing any issue while instlling any other plugin?

    Can you please share exact error or screenshot so it may can help us resolve it?

    Thread Starter carmand63

    (@carmand63)

    Hello,

    Indeed, this is a strange problem. If the plugin is installed but not active it works, on the other hand, as soon as I make it active, I have no access to the site. I have to deactivate all the plugins and then reactivate them to get the site working again. I have never encountered this problem when installing another plugin.

    Of course, here is a screenshot of the message that appears.

    Thanks in advance.

    Here is a link to a screenshot of the error in question : https://zupimages.net/up/21/21/qoxi.png

    Plugin Author Xylus Themes

    (@xylus)

    Hello @carmand63 ,

    Sorry for the inconvenience, Can you please contact on our website so we can discuss in more detail and resolve it quickly.

    Thanks

    Thread Starter carmand63

    (@carmand63)

    Okay, no worries, I’ll do it right away.

    thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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