Problem with the cost of shipping when applying a discount

  • Resolved WP TeVeoOnline

    (@franrodriguezteveo)


    4 years, 5 months ago

    Good morning,

    I have a problem with Woocommerce and would like to know if this plugin or its pro version could give me the solution.

    The question is: I want to apply a 20% discount on the purchase, also in this store once you exceed 40€ the shipping is free, but if a user exceeds 40€ and uses the discount, so the final price is less than 40€, you lose the free shipping.

    I would like to know if there is any possibility of solving this problem, that is to say, that in a purchase over 40€ in which the programmed discount is applied, the free shipping is not lost even if the final value of the purchase is under 40€.

    That is to say, that the free shipping only takes into account the value of the purchase BEFORE applying the discount.

    Thank u all.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    Unfortunately, if the discount is applied directly to a product it is not possible to do it.

    Best regards,
    ?ukasz

    I have an idea ?? Could you tell me, how do you apply the discount for orders?

    Are you using Woocommerce coupons or a plugin for managing discounts?

    If it is the discount by a coupon we have this option in the pro version, you can ask about it here: https://flexibleshipping.com/support/ because this support forum is only for the free version.

    Best regards,
    ?ukasz

    Thread Starter WP TeVeoOnline

    (@franrodriguezteveo)

    Hello!

    Thanks for your answers, I tried to ask at https://flexibleshipping.com/support/ but it won’t let me do it unless I’m subscribed, and I can’t find where I can register on the website no matter how hard I look. Could you tell me where I can register? Once done, I will make sure that the pro version of this plugin has the functionality I ask for and I would buy it.

    Plugin Support lusp

    (@lusp)

    Hi @franrodriguezteveo,

    Please type ‘presale’ in the contact form field at https://flexibleshipping.com/support/ and hit the Submit ticket button. You should be able to proceed and send your inquiry then.

    Kind regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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