Problem with the confirmation email subject on mailjet

  • Resolved juliette3883

    (@juliette3883)


    8 years, 1 month ago

    Hi,

    In the confirmation email the subject is not encoded correctly :
    “Soliha, solidaires pour l'habitat” where i would like to have Soliha,solidaires pour l’habitat

    Where can i correct this ?

    Thanks !

    Juliette

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter juliette3883

    (@juliette3883)

    To be clear because it doesn’t bad after posting the message :

    When i receive the email the apostrophe is not encoded : “'” and the subject is between quotations marks.

    How to correct this ?

    Juiette

    Plugin Author Mailjet

    (@mailjet)

    Hello Juliette,

    Please try to type the quotation mark manually from your keyboard. I think this happens because you copy/paste the text from Word and the ‘ is a specific character, which is not allowed.

    Please let me know if this solves the problem, or we need to look further.

    Best wishes,
    Mailjet Team

    • This reply was modified 8 years, 1 month ago by Mailjet.
    Thread Starter juliette3883

    (@juliette3883)

    All right thanks !

    But i don’t where the subject of the email in coming from.

    Can you help on that point ?

    Thanks
    Juliette

    Plugin Author Mailjet

    (@mailjet)

    Hello Juliette,

    The e-mail text is configured inside the “Mailjet subscription widget” settings – Step 3 (Customize notifications):
    https://prnt.sc/edwdgz

    Once inside Step 3 – scroll down to “Subscription confirmation email”. The e-mail heading is inside the second text box – “Subscription confirmation”
    https://prnt.sc/edwe6i

    Best wishes,
    Mailjet Team

    Plugin Author Mailjet

    (@mailjet)

    Closing this topic.

Viewing 5 replies - 1 through 5 (of 5 total)
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