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fotske
(@fotske)

5 years, 7 months ago

Hi,

I use the XML product feed generated by Pixel Caffeine to have a Facebook product catalogue but also for Google Merchant Center.
There is a problem with the additional image links in the XML file with Google Merchant Center: when there are multiple additional image links, this is how it looks in the XML file:

g:additional_image_link>
https://www.mywebsite.com/wp-content/uploads/2016/12/image1.jpg, https://www.mywebsite.com/wp-content/uploads/2016/12/image2.jpg, https://www.mywebsite.com/wp-content/uploads/2016/12/image3.jpg
</g:additional_image_link>

The problem is that there is a “blank space” after each coma and that creates a problem for Google because Google transforms this “blank space” into a “%20” and then does not understand that those are 3 different additional images.

So in fact the XML file should look like this (there should be no “blank space” after the comma):

g:additional_image_link>
https://www.mywebsite.com/wp-content/uploads/2016/12/image1.jpg,https://www.mywebsite.com/wp-content/uploads/2016/12/image2.jpg,https://www.mywebsite.com/wp-content/uploads/2016/12/image3.jpg
</g:additional_image_link>

Would it be possible to modify your XML file generation for the product feed so that there is no blank space after the comma between the different additional image links? (if this doesn’t create a problem with the Facebook catalogue of course but I suppose that it should not create a problem for Facebook?).

Thank you very much in advance.

Viewing 3 replies - 1 through 3 (of 3 total)

Thread Starter fotske
(@fotske)

5 years, 7 months ago

Hi,

I looked into some more information and I don’t think it’s because of the blank space but because the format for Google Merchant Center is a little bit different: you don’t have to use commas to separate the additional image links when the feed is XML (commas are ok for a text feed but not for XML).
For the XML feed you need this as an example:
<g:additional_image_link>https://www.example.com/image2.jpg</g:additional_image_link>
<g:additional_image_link>https://www.example.com/image3.jpg</g:additional_image_link>

The Google ressource explaining that is here: https://support.google.com/merchants/answer/6324370?hl=en

Would it be possible to have this option in a next version of the plugin?

Thank you very much.

Plugin Author Antonino Scarfì
(@antoscarface)

5 years, 6 months ago

Hi,

thanks for reporting this.
AFAIK, Facebook can read those fields with multiple URLs separated by a comma, in the same field. For Google Feed, we already planned to make the feed compatible also with google feed (which almost is), so also g:additional_image_link will be in the format expected by Google ??

I can’t tell you exactly when it will be done. Keep an eye to new releases and to the changelog.

Thread Starter fotske
(@fotske)

5 years, 6 months ago

Ok, thank you very much!

Viewing 3 replies - 1 through 3 (of 3 total)

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