Problem with submit button

  • Resolved leruvia

    (@leruvia)


    1 year, 1 month ago


    Before Version 4.0.6, nothing happened every time I clicked the submit button except a popup of an icon with an exclamation mark and a button labeled “OK”.

    https://www.awesomescreenshot.com/image/46166914?key=215cf2825bd1f2055255e424bac82b14

    After spending a day trying to find a workaround, I finally found a solution that allowed me to successfully submit the form: turning on the Post Draft option. However, there are caveats:

    1. I need to click the ‘Save Draft’ button first before clicking the ‘Submit’ button. Otherwise, I get that error popup.
    2. After successful submission, users should be redirected to a confirmation page. However, with this workaround, the page just refreshes. So you can submit a new form if you want to.
    3. The post status automatically goes to ‘Published’ instead of ‘Pending Review’, as originally intended. Even if you set it to ‘Draft’, it still automatically gets a ‘Published’ status.

    https://www.awesomescreenshot.com/image/46166841?key=7fc058a4c073e23a05b2858c91412077

    With the recent update to Version 4.0.6, every time I click the submit button, I get this popup: “You are not allowed to use these words: !”

    https://www.awesomescreenshot.com/image/46166532?key=a1e0d7ef61229430df3adc04f1ba0f93

    However, I do not use any exclamation marks anywhere in the form.

    So I still use the same workaround even after updating to the recent version.

    Any thoughts? Also, does WP User Frontend reply to support tickets on their website?

    • This topic was modified 1 year, 1 month ago by leruvia.
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @leruvia,

    The first problem(Submit button) you have raised might be occurring due to the theme or plugin conflict on your site. We haven’t found any in our testing environment. Did you perform a conflict check on your site?

    Also, rollbacking the previous version helps?

    Additionally, there are some specific settings for numbers 2 and 3 in the form setting general option. Screenshot

    If you have done all this and the issue still exists, please contact our support here.

    Thank you.

    Hello, I am experiencing the same issue as you. Have you found a solution? Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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