Problem with SSLv3

Hello,

i was sent here from the Woocommerce team to post this issue:

I am running a subscriptions site for a client using Woocommerce Subscriptions. I noticed subscription renewals are not being not processed.

For better understanding, i’ll post here, what Woocommerce support team and Siteground support team found out:

Woocommerce reply #1:

“There was a problem spawning a call to the WP-Cron system on your site. This means WP-Cron events on your site may not work. The problem was:
cURL error 35: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure”

I was asked by the wooninja to contact siteground on this issue. I did that and that is what they replied:

Siteground reply:

“The issue is that on our servers we only support TLSv1.1 and TLSv1.2:

Which means the SSLv3 is not allowed, hence the error you are receiving.
Could you contact the Woocommerce support once again and ask them if it would be possible for them to change the protocol used with the cURL?
We should be able to allow the SSLv3 for your account but that would require a dedicated IP.”

Then again, Woocommerce:

Woocommerce reply #2:

“We’ve checked it and SSLv3 requirement shouldn’t be coming from WooCommerce, but from WP itself. WooCommerce and WooCommerce Subscriptions plugins are using the WP-Cron HTTP loopback that is coming from default by WordPress, so the best way to handle this error would be by reporting it to www.remarpro.com support forum directly. I’m sure you’ll be able to get all the help you need from there.

I’d suggest you to mark this ticket as resolved (as there’s nothing else we can do from here to help you) but you can reply any time to reopen it again (you can share the feedback you receive from www.remarpro.com support forum too).”

So here i am, please help!

Thanks in advance,
Daniel

• This topic was modified 7 years, 3 months ago by Daniel Letschka.

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