Problem with special characters in field answers

  • Resolved mukape

    (@mukape)


    2 years, 5 months ago

    Recently I faced a problem in fields options related to special characters
    I’m using fields like radio field, if i used special characters in this field options and tried to apply an email notification condition on this field, it’s not applicable
    this condition not saving at all
    this problem happens if i have any special characters like “&” in radio/checkbox options
    and it fixed when i removed this special characters

    how can i fix this problem ???

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @mukape,

    I’m afraid this is a known issue; we are already working on a fix regarding this.

    In the meanwhile, you can edit the “Value” of the Radio fields and remove the “&” from its values so that the form submission works fine.

    Screenshot:

    Screenshot at 17:00:00.png

    Please do let us know if you have any further queries. Have a great day ahead.

    Best Regards,
    Nithin

    Thread Starter mukape

    (@mukape)

    Thanks a lot for your reply
    can you please tell me what is the special characters we shouldn’t use ?

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @mukape,

    We have noticed the issue is more specific when using “&” characters; other characters should be working fine.

    However, it would be ideal to remove any values with special characters, in general, to ensure there won’t be any possible conflict until a fix is released in the next update.

    Kind Regards,
    Nithin

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @mukape ,

    We haven’t heard from you for several days now, so it looks like you don’t need our assistance anymore.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 4 replies - 1 through 4 (of 4 total)
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