Problem with single qty inventory items

  • Resolved Tim Burkart

    (@bigmoxy)


    2 years ago

    My client sells specialty, one of a kind products. All inventory quantities are set to one. There is a problem when multiple users add the same item to their cart. One user is able to checkout and purchase the item while the other user(s) receive errors because the item is no longer available. How can I prevent this from happening?

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  • Hi @bigmoxy

    Thanks for reaching out!

    Firstly, I apologize for the delayed response.

    I understand that some users are not able to purchase your single-quantity products since it was already purchased by other customers, is that correct?

    This is the expected behavior when products are already out-of-stock. What you can do is to hide these products from your catalog under WooCommerce > Settings > Products > Inventory > Out of stock visibility and enable this checkbox.

    Image Link: https://snipboard.io/hty1NI.jpg

    Hope this helps!

Viewing 1 replies (of 1 total)
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