• Resolved marcocp

    (@marcocp)


    Hi the lessons are showing as courses
    in the Sensei Analysis tab, this generates a bad average
    please help

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @marcocp ,

    We cannot access the backend of your site, so can you send us screenshots of what you’re seeing? Or a link to a frontend page?

    Lessons have to be associated with courses, so I’m not sure what you mean by ‘lessons are showing as courses’. ??

    Best,
    Cena

    Thread Starter marcocp

    (@marcocp)

    Hi, thanks for answering

    https://grupoproyecta.com.pe/wp-content/uploads/2020/10/capture-sensei-1.png

    This is a screenshot of the problem.

    thanks

    Hi @marcocp ,

    I’m not able to duplicate this on my test site:

    Courses overview: https://cloudup.com/cjstaUolJ4M

    Single Course overview: https://cloudup.com/cT4xwAl69yc

    I wonder if you’ve got either a) a theme/plugin conflict, or b) an issue with your translation.

    It’s possible that there might be a conflict with one of your current plugins or your theme.

    Try disabling all of your plugins except Sensei LMS (and extensions). Then try testing again to see if the issue persists. If that resolves your issue, you can find what was causing it by enabling each plugin one by one while continuing to test.

    If that doesn’t help, you can also try switching to the Twenty Twenty theme via Appearance > Themes, and test again. If the issue is resolved then you know it’s a problem with the theme, and you’ll need to contact the theme author for further assistance.

    Let us know how it goes.

Viewing 3 replies - 1 through 3 (of 3 total)
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