Problem with saving the Form

Hello @jfilus

This is a screenshot of the settings view I just made. There is no Learn more about templates button here.
Please tell me what version is installed.

Thank you for your answer Tomasz, I have version 1.0.5, I have instelled this plugin 3-4 days ago, this is new site.

https://photos.app.goo.gl/UPtCUaR2X8KrYCnK6

• This reply was modified 2 years, 1 month ago by jfilus.

Hello @jfilus

I have no idea what causes this error. The store is not running so please set the Storefront theme and disable all plugins except WooCommerce and ours. Then see if the problem persists. If the problem does not appear – then enable the plugins one at a time and see if it reappears. This is how we will find out if it is the result of a conflict with another plugin or theme.

Nie mam pomys?u co powoduje taki b??d. Sklep nie jest jeszcze uruchomiony wi?c ustaw prosz? motyw Storefront i wy??cz wszystkie wtyczki poza WooCommerce i nasz?. Potem zobacz czy problem dalej wyst?puje. Je?eli problem ust?pi to w??czaj po kolei ka?d? wtyczk? i sprawdzaj czy pojawi? si? znowu. Tak dowiemy si? czy jest to efekt konfliktu z inna wtyczk? lub motywem.

Hello Tomasz, there was no need to disable all plugins, I’ve changed theme to Storefront and Save changes button appeared. So it must be problem with my Theme (my running theme is Auriane). I’m not sure what to do in this case, this is a paid theme. I was planning to buy a paid version of this plugin in the future and probably WooCommerce & WordPress PDF Invoices, also from WP Desk. Currently testing these plugins. But if there is a conflict with the whole theme, I don’t know what to do in that case.

Witaj Tomku, nie by?o potrzeby wy??cza? wszystkich wtyczek, po zmianie motywu na Storefront, przycisk Zapisz zmiany si? pojawi?. Wi?c musi to by? problem z moim motywem, Auriane. Nie jestem pewna co zrobi? w tym przypadku, to jest p?atny motyw. W przysz?o?ci planowa?am p?atn? wersj? tej wtyczki i prawdopodobnie Faktury PDF WooCommerce&WordPress. Aktualnie testuje obie wtyczki. Ale je?li jest konflikt z ca?ym motywem, nie wiem co zrobi? w takim przypadku.

Hello @jfilus

Please check if the theme has been modified. Sometimes the problem is not the theme itself but the change e.g. in its functions.php file.
Also please see if the saved refund form works after re-enabling the Auriane theme (it is about whether the form appears on the refund page).
If so then:

• enable Storefront
• set up and save the form
• then re-enable Auriane

Zbadaj prosz? czy motyw by? modyfikowany. Czasem problemem nie jest sam motyw tylko zmiana np. w jego pliku functions.php.
Zobacz te? prosz? czy zapisany formularz zwrotu dzia?a po ponownym w??czeniu motywu Auriane (chodzi o to czy formularz pojawia si? na stronie zwrotu).
Je?eli tak to:

• w??cz Storefront
• ustaw i zapisz formularz
• a potem w??cz ponownie Auriane

I am marking this topic as resolved as we have not received any new replies.
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