Problem with product variants on Facebook catalog

Hello @yon-v

Thanks for reaching us.

Sorry, we haven’t experienced such an issue before. Please, explain it with proper references.

However, removing the variations from the feed is possible but this feature is not available in the free version of the plugin.

Regards,

Hi.
Here is an example:
https://www.adimirarojewelry.com/shop/gold-onyx-rock-glam-ear-climber/
This product is shown on Facebook and Instagram Shop like this – please notice the Giberrish – the translation to the variations is not working well:
https://ibb.co/5kHJK8y
https://ibb.co/JHjvS8s

Any idea on how to solve this?
Thank you.

Hi @yon-v

Please, add CDATA to the output type and generate the feed again and check if the feed is including the variations in the correct format. The option can be found here.

You can check it on the feed before uploading it to Facebook – See this screenshot

Thank you,

Hi,
Can you share again the link with the explanations regarding the variations?
I have added CDATA: https://paste.pics/G1VR4 but it did not solve the problem.
Thank you.