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  • Hi @lortan29,

    Can you please update WooCommerce plugin to the latest version (7.2.0) and check if you are able to recreate the problem? While testing, please switch to Storefront theme and disable all plugins except WooCommerce.

    Kindly share the following information for further investigation:

    1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    2. Fatal Error Log: A copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    Saif

    (@babylon1999)

    Hello @lortan29,

    Thank you for sharing the video!

    As mentioned above, please attach your system status report so we can get a better idea of your site.

    Look forward to hearing back from you.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Since we haven’t heard from you for a while, I’m marking this as resolved. We’re always here to help.

Viewing 3 replies - 1 through 3 (of 3 total)
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