Problem with product description in FB feed

  • Resolved miroruse

    (@miroruse)


    9 months ago

    I noticed a problem with the default setup for the product description attribute in a FB feed. In older versions (for ex. 5.4.35) the default output type (Remove Shortcodes) worked perfectly, while in newer versions (6 and above) it doesn’t do the job. In the generated table it simply breaks the rows with the information formatted the way it is in the actual website. I’ve tried different clearing options, but it still stays the same. What do you recommend as an output type?

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  • Shahed

    (@shahedbd71)

    Hello,

    Thanks for reaching us,

    From what we understand, you are facing an issue with the Facebook template. It seems that the CSV feed is causing the structure to break in the new version, while the remove shortcode function is not working as expected as it did before. To help us better understand the problem, it would be very helpful if you could provide a clear description or the feed link so that we can pinpoint the issue.

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