• Hello. Guys, what’s wrong with your support? I purchased the PRO version and counted on a little more attention than nothing. I described the problem to all channels I could, on the official website from my personal account, in github, but there is no answer anywhere. It’s been a week now. Hey, any body home!?

    I ran into a problem with processing the shortcode in the InfoBox module. I insert shortcode is correct and it works correctly on another page without HappyAddons, but now I’m trying to improve the page with your extension and noticed that the shortcode is not processed correctly. I need help solving this problem.

    https://monosnap.com/file/uyClzTJ2HGwsIDpk96LeTecu2tpG3T
    https://monosnap.com/file/oIKVKGUhM4cICoG3c5Tjy0YjfDHTpY

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello @ap6y3jimm

    I found your post on the GitHub. I’m sorry we are not most frequent in the GitHub area. I wish you reached us through our contact page or support[at]wedevs.com to get a prompt response/support.

    I ran into a problem with processing the shortcode in the InfoBox module. I insert the shortcode is correct and it works correctly on another page without HappyAddons, but now I’m trying to improve the page with your extension and noticed that the shortcode is not processed correctly. I need help solving this problem.

    → Please note that the URL through shortcode is not supported as the Elementor dynamic tag. Besides, I wonder how this is working on your other page without HappyAddons! Cause Elementor itself does not support dynamic URL as a shortcode. So it won’t work as you expect with the parsing shortcode through URL dynamic tag.

    I hope you got the above points.
    Thanks!

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    >> I purchased the PRO version <<

    For pro support, please do not use the WP forums. Contact the author directly on their site.

    Commercial products are not supported in these forums.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘[NSFW] problem with processing the shortcode in the InfoBox module’ is closed to new replies.