• Resolved stoaufik

    (@stoaufik)


    We received an order of $245.41 on our WooCommerce website, but in QB, it synced at $243.43 (Screenshot:?https://prnt.sc/KtMHjxtK3VT8). So we basically have a $0.02 issue. Can you guys provide a solution for this?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @stoaufik!

    If the price is right in WooCommerce, the problem could be related to the QB integration.

    To know more about your setup and further check into this, kindly provide us the following:

    • Your System Status: You can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, you can paste here your response.
    • Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).
    • Thanks!

    Thread Starter stoaufik

    (@stoaufik)

    Hi,

    Here is the system status report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.rxremediesinc.com
    Site address (URL): https://www.rxremediesinc.com
    WC Version: 6.4.1
    REST API Version: ? 6.4.1
    WC Blocks Version: ? 7.2.2
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.3.2
    Log Directory Writable: ?
    WP Version: 5.9.3
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.29
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1n-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.4.1
    WC Database Prefix: tly_
    Total Database Size: 345.05MB
    Database Data Size: 237.40MB
    Database Index Size: 107.65MB
    tly_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
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    tly_woocommerce_order_itemmeta: Data: 15.52MB + Index: 6.03MB + Engine InnoDB
    tly_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    tly_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    tly_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    tly_e_submissions_values: Data: 0.20MB + Index: 0.17MB + Engine InnoDB
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    tly_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    tly_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    tly_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    tly_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    tly_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    tly_lws_wr_achieved_log: Data: 0.14MB + Index: 0.03MB + Engine InnoDB
    tly_lws_wr_historic: Data: 0.36MB + Index: 0.16MB + Engine InnoDB
    tly_lws_wr_userbadge: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    tly_mailchimp_carts: Data: 0.13MB + Index: 0.01MB + Engine MyISAM
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    tly_mw_wc_qbo_desk_qbd_customers: Data: 1.56MB + Index: 0.02MB + Engine MyISAM
    tly_mw_wc_qbo_desk_qbd_customers_pairs: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    tly_mw_wc_qbo_desk_qbd_data_pairs: Data: 0.39MB + Index: 0.08MB + Engine MyISAM
    tly_mw_wc_qbo_desk_qbd_items: Data: 0.29MB + Index: 0.00MB + Engine MyISAM
    tly_mw_wc_qbo_desk_qbd_list_account: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
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    tly_mw_wc_qbo_desk_qbd_list_customertype: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tly_mw_wc_qbo_desk_qbd_list_inventorysite: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    tly_mw_wc_qbo_desk_qbd_list_salesrep: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tly_mw_wc_qbo_desk_qbd_list_salestaxcode: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tly_mw_wc_qbo_desk_qbd_list_shipmethod: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    tly_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tly_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    tly_wpf_meta_data: Data: 0.13MB + Index: 0.31MB + Engine InnoDB
    tly_wpf_meta_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    tly_wpf_meta_values: Data: 0.02MB + Index: 27.84MB + Engine InnoDB
    tly_wpf_meta_values_bk: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    tly_wpf_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    tly_wpf_modules_type: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    tly_wpf_usage_stat: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    tly_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    tly_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    tly_wpvivid_scan_result: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    tly_wpvivid_unused_uploads_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    tly_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    tly_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    tly_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    tly_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    tly_yoast_indexable: Data: 3.41MB + Index: 1.63MB + Engine InnoDB
    tly_yoast_indexable_hierarchy: Data: 0.22MB + Index: 0.31MB + Engine InnoDB
    tly_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    tly_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    tly_yoast_prominent_words: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
    tly_yoast_seo_links: Data: 0.47MB + Index: 0.28MB + Engine InnoDB
    tly_yoast_seo_meta: Data: 0.37MB + Index: 0.32MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    _tcb_form_settings: 7
    amn_mi-lite: 1
    amn_om: 1
    astra-advanced-hook: 6
    attachment: 890
    avada_faq: 5
    avada_portfolio: 8
    aw_workflow: 2
    cctor_coupon: 1
    custom_css: 3
    dlm_download: 2
    dlm_download_version: 2
    elementor_library: 37
    events: 5
    fusion_element: 14
    jetpack_migration: 2
    lws_badge: 3
    lws-wre-achievement: 1
    lws-wre-event: 8
    lws-wre-pool: 2
    lws-wre-unlockable: 3
    nav_menu_item: 59
    oembed_cache: 33
    page: 59
    pi_shipping_method: 1
    popup: 7
    popup_theme: 9
    post: 19
    product: 82
    product_variation: 183
    revision: 221
    shop_bogof_rule: 3
    shop_coupon: 3064
    shop_order: 4405
    shop_order_refund: 52
    shop_subscription: 117
    slide: 15
    tablepress_table: 8
    tcb_content_template: 3
    tcb_lightbox: 1
    timetable_weekdays: 7
    tve_form_type: 5
    tve_lead_group: 4
    vc_settings_preset: 1
    wc_pickup_location: 1
    wcssc-cart: 3
    wfacp_checkout: 1
    woo_discount: 2
    woo_discount_cart: 1
    wp_global_styles: 1
    wpcd_coupons: 2
    wpforms: 2
    wwp_requests: 2
    yaymail_template: 12
    ywcm_message: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (59) ###
    
    ManageWP - Worker: by GoDaddy – 4.9.13
    Advanced Free - Flat shipping WooCommerce: by PI Websolution – 1.6.3.43
    FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.17.0
    Antispam Bee: by pluginkollektiv – 2.11.0
    Astra Pro: by Brainstorm Force – 3.6.7
    Autoship Cloud Solutions - WooSubscriptions Extension: by Patterns In the Cloud LLC – 1.0.4
    Autoship Cloud powered by QPilot: by Patterns In the Cloud LLC – 2.2.9
    Ban Hammer: by Mika Epstein – 2.8
    Checkout Address AutoFill For WooCommerce: by zetamatic – 1.1.8
    Code Snippets: by Code Snippets Pro – 2.14.3
    Coupon Referral Program: by WP Swings – 1.6.3
    Custom Taxonomy Order: by Marcel Pol – 3.4.0
    Download Monitor: by WPChill – 4.5.92
    Dynamic Visibility for Elementor: by Dynamic.ooo – 4.1.2
    Elementor Pro: by Elementor.com – 3.6.4
    Elementor: by Elementor.com – 3.6.4
    Email Log: by Sudar – 2.4.8
    Essential Addons for Elementor: by WPDeveloper – 5.1.0
    Facebook for WooCommerce: by Facebook – 2.6.12
    GA Google Analytics: by Jeff Starr – 20220124
    Site Kit by Google: by Google – 1.72.0
    Happy Elementor Addons: by weDevs – 3.5.1
    Hide Categories Or Products On Shop Page: by Kaushik Nakrani – 1.0.3
    Insert Headers and Footers: by WPBeginner – 1.6.0
    Jetpack: by Automattic – 10.8
    Login Logout Register Menu: by Vinod Dalvi – 2.0
    MyWorks Woo Sync for QuickBooks Desktop - Custom Field Mapping: by MyWorks Design – 1.0.0
    WooCommerce Sync for QuickBooks Desktop - by MyWorks Software: by MyWorks Software – 1.7.1
    Pretty Links Developer Edition: by Pretty Links – 3.2.4
    Rearrange Woocommerce Products: by Aslam Doctor – 4.0.5
    Redirection: by John Godley – 5.2.3
    ShareASale WooCommerce Tracker: by ShareASale.com
    Inc. – 1.5.3
    
    Simple History: by P?r Thernstr?m – 3.2.0
    Ultimate Addons for Elementor: by Brainstorm Force – 1.36.5
    User Switching: by John Blackbourn & contributors – 1.5.8
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.14
    Woo Discount Rules PRO 2.0: by Flycart – 2.4.0
    Woo Discount Rules: by Flycart – 2.4.0
    MailerLite - WooCommerce integration: by MailerLite – 1.6.5
    Product Filter by WooBeWoo: by WooBeWoo – 2.1.1
    Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19
    WooCommerce Buy One Get One Free: by Oscar Gare – 2.1.2 (update to version 3.2.1 is available)
    WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.12.0 (update to version 1.13.0 is available)
    WooCommerce Conversion Tracking: by weDevs – 2.0.9
    WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.3.3
    WooCommerce Free Gift Coupons: by Kathy Darling – 3.3.2
    WooCommerce Gift Cards: by WooCommerce – 1.10.2
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8
    WooCommerce Min/Max Quantities: by WooCommerce – 2.4.24
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.25 (update to version 1.25.26 is available)
    WooCommerce Local Pickup Plus: by SkyVerge – 2.9.11 (update to version 2.9.12 is available)
    WooCommerce - ShipStation Integration: by WooCommerce – 4.1.48
    WooCommerce Square: by WooCommerce – 2.9.1
    WooCommerce: by Automattic – 6.4.1
    Yoast SEO Premium: by Team Yoast – 16.0.3
    Yoast SEO: by Team Yoast – 18.5.1
    WP Mail SMTP: by WPForms – 3.3.0
    WPS Hide Login: by WPServeur
    NicolasKulka
    wpformation – 1.9.4
    
    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.7.7
    
    ### Inactive Plugins (22) ###
    
    Better Search Replace: by Delicious Brains – 1.4
    ELEX Address Validation & Google Address Auto Complete Plugin for WooCommerce (Basic): by ELEXtensions – 1.5.7
    Mailchimp for WooCommerce: by Mailchimp – 2.6.2
    MyRewards: by Long Watch Studio – 4.9.1
    Product Feed PRO for WooCommerce: by AdTribes.io – 11.5.2
    Save and Share Cart for WooCommerce: by Ankit Gade – 2.0.5
    Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.30
    Themify - WooCommerce Product Filter: by Themify – 1.3.7
    Thrive Architect: by <a href="https://www.thrivethemes.com">Thrive Themes</a> – 2.6.2.1
    Thrive Leads: by <a href="https://thrivethemes.com">Thrive Themes</a> – 2.3.4.1
    UpStroke: Subscriptions: by WooFunnels – 1.9.0
    UpStroke PowerPack: by WooFunnels – 1.7.11
    WC Show All Reviews: by AppJetty – 1.4.0
    Woocommerce Add-to-Cart Custom Redirect: by Ren Ventura – 1.2.9
    WooCommerce Address Validation: by SkyVerge – 2.8.1
    WooCommerce All Products For Subscriptions: by WooCommerce – 3.2.0 (update to version 3.2.2 is available)
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
    WooCommerce Subscriptions: by WooCommerce – 4.0.2 (update to version 4.1.0 is available)
    WooCommerce Wholesale Prices: by Rymera Web Co – 2.0.2
    WooSquare (Premium): by Wpexpertsio – 4.0
    WPC Share Cart for WooCommerce: by WPClever – 1.1.4
    WP File Manager: by mndpsingh287 – 7.1.4
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #3633 - /shop
    Cart: #561 - /cart
    Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: #4604 - /my-account
    Terms and conditions: #4832 - /terms-conditions
    
    ### Theme ###
    
    Name: Rx Remediesinc
    Version: 1.0.0
    Author URL: https://toaufik.com/
    Child Theme: ?
    Parent Theme Name: Astra
    Parent Theme Version: 3.7.10
    Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: rx-remediesinc/woocommerce/cart/cart.php
    rx-remediesinc/woocommerce/emails/admin-new-order.php
    rx-remediesinc/woocommerce/single-product/rating.php
    
    ### Gift Cards ###
    
    Database Version: 1.10.2
    Loopback Test: ? Loopback test failed.
    Task Queueing Test: ?
    
    ### Square ###
    
    Environment: Production
    Tokenization Enabled: ?
    Debug Mode: Off
    
    ### WooCommerce Customer/Order/Coupon Export ###
    
    Automated exports: 0
    Custom formats: 1
    Next export: Not scheduled
    
    ### Local Pickup Plus ###
    
    Status: ? Enabled
    Geocoding: ?
    Pickup Locations: 1
    Pickup Appointments: –
    Pickup Location Tax: –
    Checkout Display: Pickup selection mode: per orderCart item handling mode: automatic groupingDefault cart item handling: ship items
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2022-04-01 13:30:03 -0400
    Newest: 2022-04-01 13:30:03 -0400
    
    Complete: 5,106
    Oldest: 2022-03-27 21:00:04 -0400
    Newest: 2022-04-27 09:00:06 -0400
    
    Failed: 16
    Oldest: 2019-11-11 11:35:21 -0500
    Newest: 2019-11-16 11:42:03 -0500
    
    Pending: 10
    Oldest: 2022-04-27 09:00:07 -0400
    Newest: 2022-05-15 00:09:50 -0400
    
    ### Status report information ###
    
    Generated at: 2022-04-27 09:09:42 -04:00
    

    Here are the Fatal Error Log:

    03-26-2022 @ 20:11:22 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 20:11:55 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 20:15:28 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 21:05:17 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 21:06:15 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 21:09:24 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 21:12:07 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 21:12:52 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 21:57:06 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 22:33:14 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 23:10:51 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 23:12:39 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 23:12:45 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 23:16:31 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 23:16:36 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 23:16:38 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 23:16:40 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 23:16:43 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 23:16:45 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 23:16:47 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-26-2022 @ 23:43:31 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 00:05:10 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 00:05:12 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 00:21:42 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 00:21:42 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 00:21:42 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 00:21:43 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 01:08:44 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 02:15:51 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 02:20:58 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 02:22:50 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 03:04:30 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 03:58:12 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 04:01:19 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 04:01:21 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 04:37:25 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 04:47:38 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 04:50:19 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 06:28:22 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 07:30:03 - Unable to detect valid feed configuration: Reading catalog feeds error
    03-27-2022 @ 07:37:33 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 07:53:41 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 08:50:02 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 08:50:27 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 08:50:27 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 08:51:50 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 08:53:13 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 08:57:49 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 09:33:10 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:03:12 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:03:17 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:03:21 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:03:23 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:03:28 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:03:32 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:03:41 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:03:43 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:03:45 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:03:47 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:03:49 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:08:19 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:10:04 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:10:04 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:11:30 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:12:22 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:13:07 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:24:52 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:49:45 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:50:00 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:50:44 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:51:53 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 10:53:41 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 11:08:51 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 12:13:41 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 12:13:49 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 12:14:51 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 12:20:56 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 12:21:32 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 12:21:33 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 12:22:12 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 13:41:11 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 14:20:36 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 14:51:11 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 15:02:48 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 15:26:20 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 15:27:28 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 15:33:09 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 15:37:49 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 15:48:21 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 16:13:06 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 16:15:46 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 17:12:54 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 17:13:11 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 17:36:07 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 17:36:36 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 17:40:29 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 17:54:14 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 17:54:14 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 17:54:17 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 17:54:24 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 18:46:46 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 19:20:13 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 19:20:13 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 19:20:23 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 19:20:44 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 19:25:42 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 19:34:02 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 19:43:11 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 19:52:48 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 19:53:47 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 19:54:31 - Could not send Pixel event: Cannot create the API instance because the access token is missing.
    03-27-2022 @ 19:55:01 - Could not send Pixel event: Cannot create the API instance because the access token is missing.

    We are not using Facebook for woocommerce, i deactivated it.

    Thanks and looking forward to hearing from you.

    Hello,

    It sounds like the issue is related to the QuickBooks plugin below.

    WooCommerce Sync for QuickBooks Desktop – by MyWorks Software: by MyWorks Software – 1.7.1

    I’d recommend reaching out to the plugin support directly for further assistance:
    https://myworks.software/integrations/woocommerce-quickbooks-sync/quickbooks-desktop/

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

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