Problem with Polylang and two separate domains

  • Resolved Roman Klabal

    (@klabson)


    2 years, 2 months ago

    Hi, I am trying to use your plugin on a site that uses Polylang and has two languages, each one on its own domain. If you are not familiar with this Polylang feature, it is a simple WP install, no multisite, just two domains pointing to the same vhost and Polylang sorts out the rest.

    Lets say my default one is French, so domain.fr

    My secondary one is English, so domain.com

    The problem I am having is that even if I initiate (and complete) the payment via the .com domain, I land on the order confirmation of the (default) .fr domain, which is naturally a big problem.

    Is there please a way to override this? I assume your plugin takes the return/notify URL directly and ignores the Polylang filters, which would kick in when using get_site_url() etc.

    Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @klabson,

    Greetings from WebToffee support. Thanks for reaching out to us.

    To help us better understand your system environment, please share your WooCommerce System status report (WooCommerce -> Status -> Get system status report). You may use this link to share the report if you have any privacy concerns.

    Thread Starter Roman Klabal

    (@klabson)

    Hi, attaching status report with the domain name redacted.

    WordPress Environment

WordPress address (URL): https://www.domain.tld
Site address (URL): https://www.domain.tld
WC Version: 7.2.2
REST API Version: ?</img> 7.2.2
WC Blocks Version: ?</img> 8.9.2
Action Scheduler Version: ?</img> 3.4.0
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: cs_CZ
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 5000
cURL Version: 7.74.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.18-MariaDB-0+deb11u1-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.2.2
WC Database Prefix: wp_
Total Database Size: 131.80MB
Database Data Size: 121.30MB
Database Index Size: 10.50MB
wp_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.07MB + Index: 0.04MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.46MB + Index: 0.34MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_admin_columns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 1.52MB + Index: 0.77MB + Engine InnoDB
wp_db7_forms: Data: 0.36MB + Index: 0.04MB + Engine MyISAM
wp_e_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_e_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_e_notes_users_relations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_e_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_e_submissions_actions_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_e_submissions_values: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mw_faktury: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 3.52MB + Index: 0.14MB + Engine InnoDB
wp_pda_passwords: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_postmeta: Data: 77.52MB + Index: 6.03MB + Engine InnoDB
wp_posts: Data: 34.52MB + Index: 0.42MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 2.52MB + Index: 2.02MB + Engine InnoDB
wp_users: Data: 0.17MB + Index: 0.14MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wcpdf_packing_slip_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.10MB + Index: 0.08MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.11MB + Index: 0.10MB + Engine MyISAM
wp_wc_order_stats: Data: 0.08MB + Index: 0.06MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

Post Type Counts

acf-field: 24
acf-field-group: 2
attachment: 131
elementor_library: 10
nav_menu_item: 16
page: 27
polylang_mo: 2
post: 1
product: 6
program: 8
revision: 1601
shop_coupon: 3
shop_order: 1185
shop_order_refund: 1
wpcf7_contact_form: 2

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (25)

ManageWP - Worker: by GoDaddy – 4.9.16
Polylang: by WP SYNTEX – 3.3
Advanced Custom Fields PRO: by WP Engine – 6.0.6
The SEO Framework: by The SEO Framework Team – 4.2.7.1
Better Search Replace: by Delicious Brains – 1.4.1
Klasicky editor: by WordPress Contributors – 1.6.2
Webcraftic Disable Comments: by Webcraftic – 1.1.6
Polylang Connect for Elementor: by Creame – 2.3.3
Custom Order Numbers for WooCommerce: by Tyche Softwares – 1.4.0
Elementor Pro: by Elementor.com – 3.8.2
Elementor: by Elementor.com – 3.8.1
WebToffee PayPal Express Checkout Payment Gateway for WooCommerce ( Free ): by WebToffee – 1.7.7
Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.25
Happy Elementor Addons: by weDevs – 3.7.2
Kadence WooCommerce Email Designer: by Kadence WP – 1.5.7
Manage Notification E-mails: by Virgial Berveling – 1.8.4
Non-Purchasable WooCommerce Products: by Guy Primavera – 1.4
Theme and plugin translation for Polylang (TTfP): by Marcin Kazmierski – 3.3.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.24

Woo GoPay Inline: by Woo – 1.6.1
Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.3
WOOCS - WooCommerce Currency Switcher: by realmag777 – 2.3.7.5
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.2.6
WooCommerce Polylang Integration: by Darko Gjorgjijoski – 1.2.5
WooCommerce: by Automattic – 7.2.2

Inactive Plugins (3)

Contact Form 7: by Takayuki Miyoshi – 5.7.1
Contact Form CFDB7: by Arshid – 1.2.6.5
Polylang Theme Strings: by Modeewine – 4.0

Must Use Plugins (1)

ManageWP - Worker Loader: by GoDaddy – 1.0.0

Settings

API Enabled: –
Force SSL: –
Currency: CZK (K?)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #97 - /obchod/
Cart: ?</img> Page not set
Checkout: #99 - /pokladna/
My account: #100 - /muj-ucet/
Terms and conditions: ?</img> Page not set

Theme

Name: MET Konference
Version: 1.0
Author URL: https://roman.klabal.cz
Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?</img> Not declared

Templates

Overrides: –

WooCommerce Polylang Integration

Shop: ?</img>
Cart: ?</img> Page missing
Checkout: ?</img>
My Account: ?</img>
Terms & Conditions: ?</img> Page missing

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ?</img> Next scheduled: 2022-12-29 00:13:37 +01:00
Options: ?</img>
Notes: 112
Onboarding: completed

Action Scheduler

Complete: 132
Oldest: 2022-11-27 16:11:50 +0100
Newest: 2022-12-27 19:07:37 +0100

Pending: 1
Oldest: 2022-12-28 19:07:37 +0100
Newest: 2022-12-28 19:07:37 +0100

Status report information

Generated at: 2022-12-28 15:01:41 +01:00
`
    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @klabson,

    Thanks for sharing the information. We will try to recreate the issue by replicating your System environment on our test site. We will get back to you once we have an update on the matter.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @klabson,

    Thank you for your patience. We couldn’t replicate the issue on our local server. Also, we can’t set up separate domains for each language using the Polylang free plugin. Let us know if it there are any ways to create separate domains using the free version plugin.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @klabson,

    As this thread has been inactive for a while, we are marking it as resolved. If you are still having issues with the PolyLang plugin, please create a new topic mentioning this thread.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Problem with Polylang and two separate domains’ is closed to new replies.