Problem With plugin On Mobile (Safari)

  • Resolved ghostkitchen

    (@ghostkitchen)


    4 years, 2 months ago

    Hello,

    We used Tidio with no problem on our first website. We tried to install it on our other website and it seems to glitch pretty hard on mobile, specifically the Safari browser. If you could take a look, that would be greatly appreciated. Plugin is currently disabled.

    The page I need help with: [log in to see the link]

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  • Plugin Support olektidio

    (@olektidio)

    Hello there!

    We really apologize for such a late response!
    We will try to do better in the future

    I have checked your website https://ghostkitchenmeals.com and tested the widget around and did not encounter any glitches on both Desktop and Mobile. I checked with Safari and Chrome to be sure.
    Were you able to deal with the issue yourself :)?

    In case you need anything else, please let us know!

Viewing 1 replies (of 1 total)
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