Problem with plugin Contact Form 7 Redirection

Hey, I just tested this myself and everything works correctly. Please set up a simple form to prove that it does not work for you, and share the link, the form code, the conditions and a screenshot of the redirect settings.

Hi Jules,

thanks for your feedback.

I have tested with this code

<p style="padding-left: 10px;"><span style="font-size: 10pt;"> Felder mit (*) sind Pflichtfelder</span></p>
<div class="clearfix">
    <div id="left">
       <p><span class="fa fa-user icon-color background-icon"></span>[text* vname placeholder"Ihr Vorname *"]</p>
    </div>
    <div id="right">
       <p><span class="fa fa-user icon-color background-icon"></span>[text* nname placeholder"Ihr Nachname *"]</p>
    </div>
</div>
[group group-128]
<p><span class="fa fa-pencil background-icon"></span>[textarea nachricht1 x4 placeholder"Ihre Nachricht"]</p>
<p style="padding-left: 10px;">[acceptance Datenschutzbestimmungen class:acceptance]<span style="font-size: 12pt;"> <b>Einwilligungserkl?rung zum Datenschutz.</b><br/><span style="font-size: 10pt;"> Mit dem Setzen des H?kchens im nebenstehenden Kontrollk?stchen erkl?ren Sie sich einverstanden, dass die von Ihnen angegebenen Daten elektronisch erhoben und gespeichert werden. Ihre Daten werden dabei nur streng zweckgebunden zur Bearbeitung und Beantwortung Ihrer Anfrage genutzt. Diese Einwilligung k?nnen Sie jederzeit durch eine Nachricht an uns widerrufen. Im Falle eines Widerrufes werden Ihre Daten umgehend gel?scht.
Weitere Informationen entnehmen Sie unserer <a title="Datenschutzerkl?rung" href="/datenschutz/">Datenschutzerkl?rung</a>.</span></p>
<div class="clearfix">
    <div id="left">
       [response]
       <p>Sicherheits-Code: [captchac captcha-22 size:1 fg:#FFFFFF bg:#249ACA]<br />[captchar captcha-22 placeholder"Code eingeben *"][honeypot honeypot-ek-785]</p>
    </div>
    <div id="right">
       <p>[submit "Senden" class:et_pb_contact_submit]</p>
    </div>
</div>
[/group]

here https://experten-kredite.de/kontakt/#test
The messagebox was show very quickly…and than counts the time away to redirection.

The delay time for redirect is set to 9000 ms.

Thanks Tilo

You seem to have some invalid javascript:

add_filter( ‘wpcf7_load_js’, ‘__return_false’ );

You probably meant to put:

add_filter( 'wpcf7_load_js', '__return_false' );

The style of the quotes is important. ’ and ‘ are invalid. You need to use '

• This reply was modified 5 years, 9 months ago by Jules Colle.

Hello Jules,

many thanks for your help ;o)
That helps to know the mistake…of course, i want to know the real reason.
Does this error have its cause in the theme? I use the Divi theme, from elegantthemes.
If so, i would pass the question directly to elgantthemes.
Can you possibly answer that?

Thanks
Tilo

No, this is almost certainly a line of code that you or your theme developer added to the theme, most likely in the functions.php file

Hello Jules,

I can not find this section in the functions.php. Neither in the Chilttheme nor in the right one.
I have testet it on my site (with the same issue an newer divi installation)
https://dein-auftritt.com/#kontakt

<p style="padding-left: 10px;"><span style="font-size: 10pt;"> Felder mit (*) sind Pflichtfelder</span></p>
<div class="clearfix">
    <div id="left">
       [text* name-1 placeholder"Ihr Name, Vorname *"]
    </div>
    <div id="right">
       [email* email-1 placeholder"Ihre E-Mail Adresse *"]
    </div>
</div>
[group group-992]
[textarea nachricht-1 x4 placeholder"Ihre Nachricht"]</br>
<p style="padding-left: 10px;">[acceptance Datenschutzbestimmungen class:acceptance]<span style="font-size: 12pt;"><b> Einwilligungserkl?rung zum Datenschutz.</b></br><span style="font-size: 10pt;">Mit dem Setzen des H?kchens im Kontrollk?stchen erkl?ren Sie sich bereit, dass die von Ihnen angegebenen Daten elektronisch erhoben und gespeichert werden. Ihre Daten werden dabei nur streng zweckgebunden, zur Bearbeitung und Beantwortung, Ihrer Anfrage genutzt. Es erfolgt keine Weitergabe an Dritte, oder dergleichen. Diese Einwilligung k?nnen Sie jederzeit, durch eine Nachricht an uns, widerrufen. Im Falle eines Widerrufes werden Ihre Daten umgehend gel?scht.
Weitere Informationen entnehmen Sie unserer <a title="Datenschutzerkl?rung" href="/datenschutzerklaerung/">Datenschutzerkl?rung</a>.</span></p>
[honeypot honeypot-Abfrage_deinAuftritt][mathcaptcha mathcaptcha-Abfrage_deinAuftritt]
[response]
[submit "Anfrage absenden" class:et_pb_contact_submit]
[/group]

Would it be possible that I send you the access data and you look?
I just want to make sure that this is really due to elegantthemes since I have not changed it.
That would be really nice if that was possible, because somewhere the problem must come from.

Thanks
Tilo

Nope, this is not allowed according to the WP forum guidelines. Also, I only give support directly related to the conditional fields plugin. I’m pretty sure that the form will also fail with conditional fields disabled. So I consider your support question off topic. Sorry about that, but I hope you understand that I cannot give free support about every WP related issue. I would suggest you try the general WP forums or hire a developer for help. I wish you the best of luck!

• This reply was modified 5 years, 9 months ago by Jules Colle.

Hi Jules,

Sorry I’m bothering you with that, but you’re contradict yourself.
I had already written that this, with disabled plug-in conditional fields, runs without any problems.
So that’s the mistake with this plugin?!
I just tested it again (your PlugIn is disabled)
https://dein-auftritt.com/#kontakt

Therefore, I hope again for a solution on your part…

Thanks Tilo

I’m ready to buy the Pro version as well, because I can use the advanced features as well, but only if errors are corrected. Which raises the question of a developer license?

Can you point me to a form without conditional fields, where it’s working as expected?

I mean a link on the same website, because I’m confident it’s a theme related problem

• This reply was modified 5 years, 9 months ago by Jules Colle.

Yes i can…and here it is:

1. without conditional forms https://dein-auftritt.com/test/#without

<div class="clearfix">
    <div id="left">
       [text* name-1 placeholder"Name *"]
    </div>
    <div id="right">
       [email* email-1 placeholder"E-Mail *"]
    </div>
</div>
[response]
[submit "Anfrage absenden"]

You will see that the message Box still stand there for 9000ms, after send.

2. with conditional forms https://dein-auftritt.com/test/#with

<div class="clearfix">
    <div id="left">
       [text* name-1 placeholder"Name *"]
    </div>
    <div id="right">
       [email* email-1 placeholder"E-Mail *"]
    </div>
</div>
[group group-417]
[response]
[submit "Anfrage absenden"]
[/group]

You will see that the message Box shows very quickly and the redirect is after 9000ms.
I hope I brought it understandably over

Thanks Tilo

I get this on both pages:

Keine Ergebnisse gefunden
Die angefragte Seite konnte nicht gefunden werden. Verfeinern Sie Ihre Suche oder verwenden Sie die Navigation oben, um den Beitrag zu finden.

sorry Jules…it was my fault…i′ve set to private.

I have expanded the whole thing:
3. with conditional forms https://dein-auftritt.com/test/#noresponse

<div class="clearfix">
    <div id="left">
       [text* name-1 placeholder"Name *"]
    </div>
    <div id="right">
       [email* email-1 placeholder"E-Mail *"]
    </div>
</div>
[group group-417]
[submit "Anfrage absenden"]
[/group]

You will see that the message Box still stand there for 9000ms, after send.

Your 3d example seems to work okay?

The reason that the message disappears in the 2nd example is because you have included the [response] inside the group. You have added conditions to only show the group if the fields are filled. However, on submit the fields are cleared, thus hiding the group.

But as I said, example 3 seems to be working exactly the way you expect it too, because [response] is outside the group. So I guess you solved your own problem? Or do you need help with something else?

Hi Jules,

Thank you for your help and support.
In any case, you have found the cause that I was unaware of.
It is not nice that it was included the [response] inside the group, but I have to settle for that.
This bothers, especially if i want to have the messagebox elsewhere….not at the end.
If there is no solution, the case is unfortunately completed.

Thanks
Tilo

You can still use the [response] anywhere you want, just don’t put it in a group that is only shown if a field is non-empty.

If you really must include it inside a group, you could work around it with something like:

[group g-1]First part of a group[/group]
[response]
[group g-2]Second part of a group[/group]

And then double up your conditions:

show g-1 if ...
show g-2 if ...

• This reply was modified 5 years, 9 months ago by Jules Colle.