Problem with plugin advanced ajax product filter

  • Hi,

    Please see the link and try to do filter on price or category product to see the problem,

    I’m using oceanwp to create woocommerce shop, I added plugin “woocommerce advanced ajax product filter“, at first there’s no problem at all. and then if I change Product Entry Media from theme customize settings to “gallery slider”, as you can see after I click filter on shop page (price or product category filter), filter works but the product image is disappears, you need to refresh the page to see the images, this is only happen with “gallery slider” settings, If I use “featured image” or “image swap” everything’s working fine, but I need gallery slider setting for my website,

    I’ve tried to contacted plugin author, and they said I need to turn off lazy load on theme settings, but I didn’t find it, Please can you help me?

    Kind regards,
    Gian

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    The theme doesn’t have lazyload feature. I checked your site but didn’t see the issue. is it fixed?

    Thread Starter giantbane

    (@giantbane)

    Hi, please click the product filter and choose one of the product category, you’ll then see the product images disappears,

    Kind regards,
    Gian

    Can you please disable all the plugin except Ocean Extra + Elementor + woocommerce advanced ajax product filter and check it works or not? Also, try to switch the theme to check it happens only with the OceanWP theme or not.

    Thread Starter giantbane

    (@giantbane)

    Hi,

    I’ve tried to disable all plugin except those, it still won’t work
    I’ve tried to change theme, it works fine

    This problem occurred when I change the settings to gallery slider,
    With oceanwp if you go to appearance – customize – woocommerce – archive – product entry media – you’ll see 3 option: featured image, image swap, and gallery slider. This problem only appear with gallery slider selected, which unfortunately I need it for my website

    Can you help me to fix this problem?

    Kind regards,
    Gian

Viewing 4 replies - 1 through 4 (of 4 total)
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