Problem with playback

  • Resolved jetrom

    (@jetrom)


    1 year, 3 months ago

    I am not the website developer, but I am an assistant. Students are complaining about green screen issues when watching, also when trying to fast forward or rewind while watching the video.

    Main affected:

    • Android (Chrome, Firefox), IOS (Safari).

    The page I need help with: [log in to see the link]

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  • Dear Concern,

    We apologize for the issue you’re experiencing. It appears to be a website-specific problem and to properly diagnose and resolve it, we would need to thoroughly inspect your website. Please reach out to us at?https://www.themeum.com/support/?for assistance.

Viewing 1 replies (of 1 total)
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