Problem with PhP and

  • Resolved mutinemag

    (@mutinemag)


    9 years ago

    Hello,
    Since this morning, I get this error message when logging to my website.
    I didn’t change anything on it since days, so do you have any ideas where it could come from?
    Unfortunately, I can’t even access my admin panel to check from the inside.

    Thank you so much for your help

    Warning: require_once(/home/u612446103/public_html/wp-content/plugins/jetpack/class.jetpack-heartbeat.php): failed to open stream: No such file or directory in /home/u612446103/public_html/wp-content/plugins/jetpack/jetpack.php on line 44

    Fatal error: require_once(): Failed opening required ‘/home/u612446103/public_html/wp-content/plugins/jetpack/class.jetpack-heartbeat.php’ (include_path=’.:/opt/php-5.5/pear’) in /home/u612446103/public_html/wp-content/plugins/jetpack/jetpack.php on line 44

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mutinemag

    (@mutinemag)

    Ok, Tried to delete the Jetpack folder from FTP and upload it again, but didn’t changed the situation.

    Any idea??

    iscato

    (@iscato)

    Hi mutinemag,

    in PHP, require_once() function is used to get the code or information a file has, so this error means that it is not there.

    A solution to your problem may be to update the plugin, but u said that u delte the jetpack plugin so the error may be the same but with other plugin because the error u showed us is for the jetpack plugin only.

    To help u better we need a screenshot of the new error and if u can send the url of the website will be better.

    Thread Starter mutinemag

    (@mutinemag)

    Hei Iscato,

    I just managed to reinstall jetpack, then changed the name of the folder to force desactivation

    And I managed with that to access to my admin panel and delete jetpack from there.

    All seems to work now, but I still don’t understand where the problem came from!

    iscato

    (@iscato)

    php rules.

    https://pbs.twimg.com/media/A6PSWTFCUAI7N-5.jpg

    Thread Starter mutinemag

    (@mutinemag)

    hahaha!

    Thanks for your help! I put it in resolved ??

Viewing 5 replies - 1 through 5 (of 5 total)
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