Problem with photo in different language versions

  • Hi all!

    I have a strange problem, my website has multiple language versions, some have their own translation for the page I have a problem with with (the Contact us page) and some do not, so they are just copies of the English version.

    However I have noticed that all of the pages which are supposed to be copies of the English version do not have the right format for the first two pictures (they are smaller and some are colored when they should be large and in black and white, like on the English page: https://www.ekoenergy.org/about-us/contact-us/

    Does anyone know how to help me? Do I need to use elementor?

    I hope I managed to explain this clear enough, I am not a professional so I probably do not know the right website editor words to use.

    Thank you in advance,

    Milly

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator bcworkz

    (@bcworkz)

    The cause is the too small img elements have much too small width and height attributes, plus they have no srcset or sizes attributes like the others do. The color picture is an entirely different file src than the black and white one. Essentially, the HTML is not an exact copy of the other. It looks like a different method was used for inserting images into the Estonian version.

    If the page was created in Elementor, the problem images should be removed and reinserted using the exact same process as was used for the other, correct images, ensuring the correct source image is used in each case.

    Thread Starter milly2b

    (@milly2b)

    Thanks for replying! However what I don’t understand is that everything on the Estonian page should be a direct copy of the English page because it does not have its own language version. Other language versions which have been translated are not showing the wrong picture. Plus I deleted all the old smaller pictures from the media library… it’s very strange

    Moderator bcworkz

    (@bcworkz)

    “Should be”, but it’s simply not the case. I’ve no way to know how the page came into being, but the HTML, specifically the two img tags, are completely different than the other img tags on the page or those on the English page. The color image is a completely different file than on the English page. The color image is actually too small for the purpose. The other small image is that way due to img tag height and width attributes. The file itself is more than large enough.

    If the page was composed using the default editor, I’d suggest copying the right img tags from English to replace the current odd ones. Such a change would be easily accomplished using the editor’s code view. I don’t know what the proper procedure in Elementor would be.

    Thread Starter milly2b

    (@milly2b)

    thanks for all your help! I managed to solve the problem by deleting all the “wrong photos” from the media libraries of every language version, then changing the photos on the english version and changing them back again.

Viewing 4 replies - 1 through 4 (of 4 total)
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