Problem with paypal payment

  • Hello,

    I am experiencing an issue with the WP memebrship plugin. I added a new payment button on the “Join Us” page with all the correct settings. After making a payment, I receive a receipt from PayPal, but my new member does not receive an activation link. When I checked the debug logs, it stated that the PayPal payment is “pending,” although I can see that the payment has been received in my PayPal account.

    Unfortunately, I have not found any solutions or similar problems in the documentation or forums.

    Thank you.

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  • Thread Starter sokym

    (@sokym)

    this is the error: FAILURE: Error! Failed to insert a new member record to the database. This request will fail.

    Do you have any solution?

    Plugin Author Chad Butler

    (@cbutlerjr)

    If you’re having an issue with one of the premium extensions (such as the PayPal extension), please request support through the plugin’s support site at https://rocketgeek.com/contact/

Viewing 2 replies - 1 through 2 (of 2 total)
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