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Resolved konexion
(@konexion)

4 years, 11 months ago

Hi,

I have a problem with this plugin or with PayPal. The truth is that I have been trying to get a solution from PayPal for a month, but it seems they don’t know what I’m talking about.

I have a plugin that upon confirmation of a payment through any payment gateway, sends a signal to an API to execute an action.

The truth is that this works for me with the other payment gateways, but not with PayPal Express.

It seems that IPN notifications do not arrive or something, but I do not know what the problem is. I attached the screenshots of the configuration of my site and PayPal. Right now I am in SANDBOX mode.

Screenshot 1: https://mega.nz/#!XfhjwYyZ!4wCeRcl2mOtwg91Enc7ewDN7cLR6KJjGMo-HfsskYmU
Screenshot 2: https://mega.nz/#!LHh3naIY!9I9YtyGNJ21nAaHji8gsjIWnb7CRd7GJD8sgTm9D2EY
Screenshot 3: https://mega.nz/#!mT5FxIJb!QTKAgLvIIPLf8CY5Qdqeojf4kOkxF7etcS1irBeMzo4
Screenshot 4: https://mega.nz/#!nSpFiQoI!AQvLhBsTyGkeM9aLl_PFPdMWvACtEl2qlicpruIu-ts

I hope you can help me or guide me with this problem.

Thanks in advance,

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support Aashik P – a11n
(@aashik)

4 years, 11 months ago

Hi there!

The images are inaccessible, but just to reconfirm that I’m understanding your query, the PayPal checkout extension works correctly as per PayPal Checkout – Documentation, but the problem is that the other plugin that triggers API signal is not working on orders paid for via WooCommerce PayPal Checkout?

If yes, we’d recommend reaching out to the plugin developers to see what’s causing this behavior.

If this was not what you had in mind, or if you have further queries regarding this, please feel free to get back to us with:

1. The exact steps to replicate the behavior you’re seeing
2. A copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Thank you for working with us on this.

Plugin Support wpnomad a11n
(@wpnomad)

4 years, 11 months ago

Hi @konexion ,

As Aashik mentioned, you would need to get in touch with the developer of the plugin so they can check the incompatibility with PayPal Checkout.

If you have further queries regarding this, please feel free to get back to us with:

1. The exact steps to replicate the behavior you’re seeing
2. A copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Viewing 2 replies - 1 through 2 (of 2 total)

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