Problem with paypal

  • Resolved angelokjana

    (@angelokjana)


    4 years ago

    When I receive a payment with the standard paypal gatway (the native one of woocommerce) even if the user receives the paypal payment receipt, on the site the order remains “pending payment”, it is the first time that this happens, paypal says that the problem is on the woocommerce side, but I left everything standard, I only entered paypal emails and api. thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there!

    Can you send us a screenshot of the order notes of one of the affected orders? I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this thread. It works with Chrome, Firefox, Safari, and Edge.

    Looking forward to hearing from you!

    Ross

    Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi again,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Best,

    Ross

Viewing 2 replies - 1 through 2 (of 2 total)
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