Problem with payment display after translation.

  • Resolved lativesoog

    (@lativesoog)


    3 months, 1 week ago

    Good day. I’m using the purchased Pro version of your plugin, and everything is great, but I’ve encountered an unpleasant problem. I’m using Loco Translate to translate the plugin, and after translating the payment statuses, these payments stopped displaying in the user dashboard. If I remove the translation, they reappear.

    I suspect that there is a binding to the specific name of these statuses somewhere, and if it no longer matches, payments with that status stop displaying. Is it possible to fix this?

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  • Plugin Author iova.mihai

    (@iovamihai)

    Hey @lativesoog,

    Thank you for reaching out! Considering that you are on the Pro plan, please contact us via our website, here: https://slicewp.com/contact/

    Please mention in your message the exact strings you’ve translated and are having issues with. Also, please provide a couple of screenshots with the issue, so that I have a visual of the problem.

    Once you reach out via our website, I’ll get back to you as soon as possible.

    Thank you and best wishes,

    Mihai

    • This reply was modified 3 months, 1 week ago by iova.mihai.
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