Problem with orders in woocommerce

I have exactly this error as well for a short time now, see screenshot. However, I have currently only observed that it occurs with some customers using PayPal.

Screenshot: https://postimg.cc/xXYm8pGM

Hi @cigaai ,

Thanks for reaching out!

I understand that you are experiencing 2 specific issues with some orders on your site.

1. Orders are being duplicated in the backend.
2. Orders are not displaying the address for the customer

To clarify, does this occur when only COD is enabled as the payment method on your site?

Also, are there any similarities with the orders experiencing these issues, such as specific product type (variable, simple), same customer location, etc.

Additionally, with regard to the customer address not being displayed, does this happen with both the billing and shipping address?

It appears that the images you have shared are no longer available, please can you upload and share these again so that we can have a better understanding of what you are seeing on your end.

Lastly, please can you share the following:

• System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
• Fatal Error log:?Share a copy of any fatal error log found under?WooCommerce?→?Status?→?Logs.

Once you have this, please share the results with us here.

Cheers!

Hi @flockstargmbh ,

It seems you may be experiencing a similar issue to the one mentioned above, is this correct?

Since you have identified that this only occurs with orders purchased using PayPal on your site, if you are using the WooCommerce PayPal Payments plugin, please create a new topic in the appropriate forum.

Here is a direct link:

• WooCommerce PayPal Payments forum

We’ll be happy to assist you further there ??

Cheers!